Termly Plugin Ownership + Update

  • Dear GDPR/CCPA plugin users,

    We have spent the last few weeks reading through many of your honest thoughts and reviews, and now have a better understanding of your frustrations at the change in ownership and the effect it’s had on your managed sites.

    Before we dive into the specifics, we would like to note that the current banner (v3.0) is and will remain free to use indefinitely. The plugin contains all of the pre-existing features found in v2.4 in addition to enhancements such as domain scanning, automated categorization of cookies, and prior script blocking.

    With that in mind, we would like to address the major frustrations seen across the forum:

    1. Version 2.4 Consent Banner
    The version from the previous developers (v2.4) that many of you had installed, was deprecated and no longer being supported by the time Termly assumed ownership. What this means, is that despite the banner existing on your websites, legally it is invalid for protecting you and your visitors.

    It was and continues to no longer be compliant under GDPR (EU), ePrivacy Directive (EU), CCPA (California), and broader data regulations around the world which can be updated multiple times per year.

    2. Page View Limitations
    We hear your frustrations about the 100 visitor limit that we had originally imposed on our free plan and recognize that we should have revised our free tier before updating the plugin. To address this, we have increased the limit of consent banner views on our free tier to better reflect your needs.

    3. Subscription Costs
    For each visitor that interacts with your banner, their consent records must be tracked, stored, and updated on our servers so that you stay compliant with global data regulations. This means that every banner costs us some amount to maintain. We believe that the value of a managed product is the peace of mind knowing that we are constantly working to uphold the protection of your site.

    That said, our free version is always available and with no limits to how long you may stay on it. Our intention is to protect all our customers regardless if they’ve paid for additional functionalities.

    Looking ahead
    Should you prefer to stay on the previous version (2.4), we understand and refer you to [this post] that describes the rollback process. However, we do advise against this, as indicated earlier the v2.4 consent banner does not meet the requirements for a business to comply with GDPR and other legislation.

    We hope you’ll give Termly a try as we continue to develop a robust platform for peace of mind when it comes to legal compliance. We are committed to global data privacy and have hired some of the best in-house experts to keep your consent banners, legal policies, and feature sets updated to the latest regulations around the world.

    Should you have additional questions or concerns about the product or us, we invite you to check out our FAQ and chat with our team at [email protected]. We will continue to monitor the situation in these support threads as well.

    Thank you,
    Termly

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