Wordfence stops Mailchimp for WooCommerce from working

  • Resolved C.Salzman

    (@csalzman)


    2 years, 4 months ago

    Is anyone using this combination of plug-ins?

    ? Wordfence (free version)
    ? WooCommerce (free version)
    ? Mailchimp for WooCommerce (free version)

    Problem:
    Wordfence is blocking Mailchimp from connecting visitor sign-ups to our newsletter.

    Solution:
    Uninstalled Wordfence and Mailchimp worked right away. ??

    Has anyone come across this issue and do you have a better solution then uninstalling Wordfence? LOL

    • This topic was modified 2 years, 4 months ago by C.Salzman.
    • This topic was modified 2 years, 4 months ago by C.Salzman.
Viewing 1 replies (of 1 total)
  • Plugin Support wfscott

    (@wfscott)

    Hello, @csalzman

    If you’re able to replicate the issue on your side, can you open the Wordfence > Tools > Live Traffic page in a separate tab and see if you’re noticing a block entry come in at the time the issue occurs? If so, please expand the new entry that comes in and screenshot that for me.

    Also, try Learning Mode. You can switch to Learning Mode via Wordfence > Firewall > All Firewall Options > Web Application Firewall Status and switch from Enabled and Protecting to Learning Mode. Try the action you were attempting to perform again and see if it completes. After you try, be sure to then head back over afterward and switch back to Enabled and Protecting. If the action was successful, it should be allowlisted going forward. If it continues to fail, please confirm.

    Thanks,
    Scott

Viewing 1 replies (of 1 total)
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