wordfence_ls_ntp_cron

  • Resolved graichura

    (@graichura)


    1 year, 5 months ago

    Hi,

    I am receiving this error in the site health section of my site.

    *******

    The scheduled event, wordfence_ls_ntp_cron, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.

    *******

    I have just sent a diagnostics report to you via the site. Before doing so, I also followed the articles link from the error regarding the issue and select to ‘Use only IPv4 to start scans’, which has made no difference.

    In the diagnostics tool of WordFence, this the error:

    Connecting back to this site via IPv6 (not required; failure to connect may not be an issue on some sites) (opens in new tab)

    wp_remote_post() test back to this server failed! Response was: cURL error 7:

    Can you help?

    Thanks,

    Gopesh

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @graichura, Thanks for reaching out.

    Do you have any other Wordfence connection issues on the site?

    wordfence_ls_ntp_cron is meant to sync up with an NTP server to determine if the plugin needs to use an offset for the server time. This is for 2FA to work since it depends on the synchronized time between the plugin and the used device. There is a chance this communication could be blocked by a server-side firewall or CDN such as Cloudflare, but I might expect to see other issues with communication to/from your site.

    While cURL Error 7 usually means that the website can’t make the connection to our servers at all, Cloudflare assigns an IPv6 address to your site even if your host doesn’t give you an IPv6 address. If you’re on Cloudflare, this could be a likely cause for a connection failure to be reported here and nothing to worry about.

    If the scan and plugin updates work under these conditions, the error in the diagnostics page can be disregarded. Let me know how that goes for you.

    Thanks,

    Mark

Viewing 1 replies (of 1 total)
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