Wordpess update 3.7 Nextgen not working

Hi @claredotcom: Just to confirm, I keep seeing people say they are using “2.0” but all NextGEN version have three sets of digits, and there’s a big difference between 2.0.0 and 2.0.33. If you are using anything other than 2.0.33, then the best solution is just to update to the latest version of NextGEN. So the fix is already there, you just need to update.

If you (or anyone else) is still seeing this error with 2.0.33, then that’s different and new, and we’d want to know right away and probably ask for login credentials.

@equineadoption: Thanks. I’ll look for your bug report!

Hi @photocrati
yes its on 2.0.0 – I currently have the nextgen folder renamed to keep the site up. I do have the option in admin to update the plugin to 2.0.33 but I was uncertain if I use the update in the admin whether that would update my install or cause more problems while I have the folder renamed? or do I need to manually update it?
Thanks!

Hi all.
Trying to update to version 2.0.33, after updating WP to version 3.7
All plugins disabled but NextGen Gallery.
Widget in sidebar reports ‘Gallery not found. Please check your settings’ although 2 galleries in admin.
Checking posts and none of them is displaying my pics.

@2olive Try to save permalink in permalink setting area, and clear cache, even more than once.
If this doesn’t resolve don’t go further in this topic, but open your own explaining better what happens, because your problem is different.

@tizz It works!!! Thank you!

@tizz: Once again, thanks very much for jumping in to help others.

@claredotcom: It sounds like if you activate the plugin, it will cause the error, so I think you have two choice.

1) If you want to use autoupdate, try this: go to your plugin page, click the box to select NextGEN Gallery in the list, then select deactivate from the bulk drop down and apply. By doing this, if you now go and rename the NextGEN plugin folder back to normal, the plugin should stay deactivated and you won’t have the error. Then you can update the plugin from your plugin list, and only activate it again once updated.

2) You can also update manually. Just download the plugin from the NextGEN main page on WP.org, unzip the file on your computer, and upload the files to the nextgen folder. Then rename it again. If you’re not too familiar with FTP, the process is the same as you’ll find on our rollback page here: https://www.nextgen-gallery.com/how-to-rollback-a-version/
*If I were you, even if going this route, I’d probably still go to the plugins page, select NextGEN, select deactivate from the bulk drop down and apply.

Give those a try and let us know.

@everyone: @claredotcom’s response once again underscores that if you are seeing that “Call to undefined function wp_get_current_user()..” error, and it’s related to NG, it’s almost certainly because you are running and old version and you just need to update the plugin to the latest version. Thanks! (Erick)

@photocrati thank you so much for your response – I performed the update from the admin (with the plugin deactivated) and it updated perfectly and is now working again without error. It was the first thing I thought I should do when I got the error – but didn’t want to go ahead without checking in case I made the issue worse. Thanks again!!

@claredotcom: Great to hear. Thanks for coming back and updating us! (Erick)

Hi Erick,

Has anyone from your team looked at updating my website yet?

Looks like I am still running Nextgen 1.9.13 on the site.

Please advise ??

Thank You

@equineadoption – We had not received a reply back from our response to your Bug Report with your permission to make changes to your site.

We would like to try to resolve this issue with you as we have still not seen another similar report as we understand your issue to be.

We would greatly appreciate you reply to our response on your Bug Report to continue with our troubleshooting on your site.

Thanks!

– Cais.