• hello! I’m creating a travel site wherein I need a lot of menu items in my header. I was glad the New menu feature was cool and easy to use. But I couldn’t add all the items I wanted in my menu bar. I got 500 internal error when I add up about 30 menu items. I still got a lot to add. What seems to be the cause of this problem? Does the menu feature have limits? thanks and hope you could help me ??

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  • Moderator James Huff

    (@macmanx)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    I experienced the same problem. For some reason WordPress inserts the complete text of the post into the description of each menu element, making it very heavy to upload when there are several elements. Just modify (shorten) or delete this description and changes will be saved with no 500 error. It worked for me.

    Just modify (shorten) or delete this description and changes will be saved with no 500 error.

    alsoza, what do you mean “delete this description”? I cannot find a reference to a “description” in either the page or the menu items.

    I have been getting the same 500 error when saving menus. The error log consistently shows the same two detailed messages:

    [Sat Jun 25 10:28:43 2011] [error] [client 98.248.251.89] (104)Connection reset by peer: FastCGI: comm with server “/var/chroot/home/content/m/a/n/manicolaus/html-x-httpd-php5” aborted: read failed
    [Sat Jun 25 10:28:43 2011] [error] [client 98.248.251.89] FastCGI: incomplete headers (0 bytes) received from server “/var/chroot/home/content/m/a/n/manicolaus/html-x-httpd-php5”

    I also have a problem when saving the menu and I’m on a VPS with 512MB with only one website.

Viewing 6 replies - 1 through 6 (of 6 total)
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