WordPress 3.5 media file handler not properly inserting content

Try reviewing https://www.ads-software.com/support/topic/troubleshooting-wordpress-35-master-list

Emsi – we actually already reviewed all of that. I would point out that per those instructions: “Do make your own topic unless your problem is 100% exactly the same as someone elses (it will be easier for us to help YOU that way)”

In my opinion, the other post I originally chimed in on was 100% exactly the same problem and I’ve seen multiple times where folks have been chided for starting a new topic rather than piggy backing on to the same topic – so I guess I’m whining a bit about the conflicting instructions.

Anyway we’ve tested in an environment where plugins are disabled and with the stock WordPress Twenty Twelve theme on a dedicated server that was working perfectly before the upgrade.

As I mentioned above – we also tried the “popular” fix but like other users that has not worked for us either.

the other post I originally chimed in on was 100% exactly the same problem

Are you using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme & configurations as the original poster? No? Then your problem – despite any similarity in symptoms – is likely to be completely different.

we’ve tested in an environment where plugins are disabled and with the stock WordPress Twenty Twelve theme on a dedicated server that was working perfectly before the upgrade.

Then your issue is likely to be server specific. So you have tried define('CONCATENATE_SCRIPTS', false ); or define('SCRIPT_DEBUG', true);to the bottom of your wp-config.php file (just before the require_once line)?

esmi, please understand I do appreciate the help. I wasn’t trying to be defensive – just trying to explain that I wasn’t trying to break the rules – thought I was doing the right thing.

Anyway – upon further digging we realized that although we had turned off the plugins – the test site we were using still had one installed.

We discovered that “Flexible Lightbox” by Alain Gonzales was in fact conflicting with the new media library.

This brings up two additional questions:
1) Is there a good tool that you folks recommend to specifically unload plugins globally from all sites after the plugin has been “network deactivated” and
2) Is there a lightbox plugin that WordPress recommends?

Thanks again for your help.

just trying to explain that I wasn’t trying to break the rules

I do understand. What I was trying to give you is a rule of thumb to apply when considering whether you should post in an existing topic or create a new topic.

1. You’re probably best asking about this in the Multisite forum.

2. Not specifically, no.

Re 3.5 media problems, I just went through this with several sites. As it turns out, when I deactivated “ALL” plugins and then went back and activated one by one (and then did update) one by one, everything started working fine.

NOTE: Once all plugins were deactivated, the media uploader works fine. So test EACH AND EVERY plugin to see where the culprit is.

Problem solved (I love the new media uploader).

Hope this helps someone.