WordPress 4.0 and plugin

Hi @francescapenso,

Sorry to hear of the problem you are having.

I have tested it on my test site using latest version of WordPress PopUp plugin & WordPress 4.0 and found it’s working fine.

Try deleting and reinstalling the WordPress PopUp plugin.

Can you check the javascript console for errors?

Find information about how to open JavaScript browser console :

https://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Let me know what errors if any you are getting.

You can just try on your development site using default WordPress theme like Twenty Thirteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Kind Regards,
WPMU DEV

Hi,
i’ve tried with deleting and reinstalling word press popup plugin but it doestn’t work.

I use Javascript console and thies is the error i can show

Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=1666&action=edit&lang=it:1
Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=1666&action=edit&lang=it:844
Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=1666&action=edit&lang=it:3205
Uncaught Error: Syntax error, unrecognized expression: [name=] load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jq…:2
Uncaught TypeError: Cannot read property ‘hasClass’ of undefined load-scripts.php?c=1&load%5B%5D=hoverIntent,common,admin-bar,jquery-ui-sortable,thickbox,underscore…:575

I think it’s a problem with the theme beacause i’ve tried with another site, same version of wp, different theme and it works…any suggestion?
I’m using https://themes.themegoods2.com/?theme=Mercury

is not the theme i’ve try it with the plugin in another site and it works….

probabily i found the problem…some other plugin not at the last version

Hi @francescapenso,

Awesome, great to see you found the problem.

Please advise if you have more questions.

Have a great day!

Cheers,
WPMU DEV