Plugin update not working

OK WPyogi, I opened a new thread at https://www.ads-software.com/support/topic/wordpress-42-update-plugin-hangs-stuck-not-working?replies=1#post-6869266

Hoping for a quick solution!

But why?

Why create a new thread – Since this here was allready 18 posts long?

Very side note:

Why create a new thread – Since this here was allready 18 posts long?

Because while you all may have the same symptoms, there is a real possibility and likelihood that your problem is not related to the original poster’s.

Also? This topic is in the wrong sub-forum and I’m moving it. ??

Please start your own topics per the forum welcome.

https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

Playing pile onto the topic doesn’t help you or the original poster.

Back to the original topic:

@nicorola It may be a server configuration issue. Do you know if you are running on Apache2 or nginx? If Apache2, is your host running mod_php or using php5-fpm or similar?

The reason I mention this is that I am running nginx see those symptoms myself. But unlike your case, I know that it’s my doing and I just haven’t gotten around to adjusting my nginx/php5-fpm settings. ?? My plugins still update just I have to wait.

If that’s what you are using then having the server information may help determine a fix for you.

*Drinks more coffee*

BTW you can get a HUGE wealth of information using this plugin.

https://www.ads-software.com/plugins/system-information/

Although a plain <?php phpinfo(); ?> will generally work too.

*Drinks coffee*

So, here’s all the information I got: https://dd29932.kasserver.com/infophp.php

I’m no admin, so I don’t know where the problem is coming from. I use wordpress for over a decade now and I never had any issues ??

That’s good info. ??

Unfortunately the new upgrade process for the plugins is not working. I click on update, enter my password and then wordpress tries to update forever. Nothing happens, I only see “updating…” and the rotating arrows…

When you answer the password prompt, was that done in the past previously (pre 4.2) or is that new? And if it was previously done, is that your FTP user ID and password or something else?

I want to see if I can reproduce it later on.

The password prompt is the new one.

More good information. ??

I think it’s a permission conflict but I will have more questions soon. At the moment I have to run and will look later.

Thanks so far!

@nicorola: Hi, I think you are client from all-inkl.com from Germany?

Then please try to use this (German) manual for activating a newer PHP version and change the owner to the account user and not the PHP user.

A side effect of this is that you use PHP as FastCGI and not a module anymore and so you do not have to enter the FTP credentials manual:
https://toscho.de/2012/all-inkl-php-5-3/
https://all-inkl.com/wichtig/faq/#faq_software

I have done this years ago and I have no problems with updating plugins at all-inkl.com.

All the best,
Torsten

Thanks Torsten!

Yes, I’m a client from all-inkl.com.

The PHP version is 5.3.28 and the owner is the account user NOT the PHP user.

Have you tried to change the PHP version per htaccess to a higher version (5.4, 5.5 or 5.6)? Any differences?

All the best,
Torsten

I am also a customer of all-inkl.com. after updating/adding “AddHandler php56-cgi .php” to the htaccess everything works fine. all plugins are now updated. good luck! impt.de

@imptonline: I did the same and nothing changed except for W3 Total Cache not being able to write to php-user directories.

Had the same issue after upgrading to WordPress 4.2

SOLVED
Disabled all plugins and they updated smoothly.