WordPress 5.3 Update Crash – Maybe Hummingbird

  • mikevendia

    (@mikevendia)


    5 years ago

    Hi WP community,

    I recently updated to version 5.3 and our site crashed. I have tried the following according to the “Read this first” read and still have the problem. I can’t even log in now. I am on Siteground hosting.

    I have already cleared browser cache, including Cloudflare and server
    I can’t log out. (now i can’t log in)
    Can’t install classic editor plugin

    I keep getting the following error.

    Warning: include_once(/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/class-utils.php): failed to open stream: No such file or directory in /home/cathil49/public_html/wp-content/advanced-cache.php on line 24

    Warning: include_once(): Failed opening ‘/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/class-utils.php’ for inclusion (include_path=’.:/usr/local/php72/pear’) in /home/cathil49/public_html/wp-content/advanced-cache.php on line 24

    Warning: include_once(/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/class-module.php): failed to open stream: No such file or directory in /home/cathil49/public_html/wp-content/advanced-cache.php on line 26

    Warning: include_once(): Failed opening ‘/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/class-module.php’ for inclusion (include_path=’.:/usr/local/php72/pear’) in /home/cathil49/public_html/wp-content/advanced-cache.php on line 26

    Warning: include_once(/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/modules/class-page-cache.php): failed to open stream: No such file or directory in /home/cathil49/public_html/wp-content/advanced-cache.php on line 28

    Warning: include_once(): Failed opening ‘/home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/modules/class-page-cache.php’ for inclusion (include_path=’.:/usr/local/php72/pear’) in /home/cathil49/public_html/wp-content/advanced-cache.php on line 28

    Warning: Cannot modify header information – headers already sent by (output started at /home/cathil49/public_html/wp-content/advanced-cache.php:24) in /home/cathil49/public_html/wp-includes/functions.php on line 5946

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Log into your site via FTP or via your hosting services file management tools.

    Find the /wp-content/advanced-cache.php file, and remove it or rename it.

    Thread Starter mikevendia

    (@mikevendia)

    Hi Samuel,

    Thanks for the help. I have removed (and downloaded it) the file and the errors have gone away.

    Things seem to be okay for now.

    Do you think it was a Hummingbird plugin issue?

    Farhad

    (@farhadvn)

    @mikevendia yes delete it, reported before.

    Thread Starter mikevendia

    (@mikevendia)

    Thanks, @farhadvn,

    I will delete it from all my client’s sites. Bye Bye, birdie.

    Farhad

    (@farhadvn)

    @mikevendia you can also deactive it and update after fix release, may this week be added. WP update is new so may take a while for bug fixes. (They should do bugfix before main update, however)

    Thread Starter mikevendia

    (@mikevendia)

    Sounds good, Farhad.

    Thanks.

    Hi @mikevendia,

    You do not have /home/cathil49/public_html/wp-content/plugins/hummingbird-performance/core/class-utils.php and other files on your server. Please check the logs why the files were removed during the update.

    This is usually related to an auto-update gone wrong. If the host made the update for you, please contact support to get more information.

    Best regards,
    Anton

    Thread Starter mikevendia

    (@mikevendia)

    Hi @vanyukov

    I have since deleted all Hummingbird files a few hours ago. That might be why nothing is showing in the directory/server.

    I will test out the plugin again and go from there. Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘WordPress 5.3 Update Crash – Maybe Hummingbird’ is closed to new replies.