• Resolved threebrains

    (@threebrains)


    On QSM 7.1.6, WordPress plug-in editor says this is compatible with latest version of WP, but since WordPress 5.5.2. and 5.5.3. updates in last few days, all quizzes on our site are not showing Multiple Choice questions (quite important for a quiz ;-))

    Everything else works the same as before WP updated – the quiz participant can see (intro) text, timer, next button, submit button and results pages. But they essentially get 5 blank pages when they should get 5 multiple choice questions.

    All questions still visible in back-end, and no change to any settings.

    Have tried the following.

    – Deactivated / reactivated QSM plug-in
    – Tried posting in a blank (no formatting) content box with just the qsm short-code in case it was related to CSS – made no difference
    – Tried posting in a full page block vs half-page block – no difference
    – Tried changing the embed code to the link short-code, but that just takes you to this page with all the quizzes we have, the same issue is still there.

    https://three-brains.com/quiz/

    Any thoughts on how else to resolve it would be much appreciated! This only happened after the WP 5.5.2. update.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @threebrains,

    I just visited your quizzes on the websites and I noticed that all the quizzes are showing the javascript error which is not related to QSM plugin.

    Please check the following screenshot.https://prnt.sc/vcboli. The quizzes will work, once this error is fixed.

    You need to find out which plugin or theme is causing this javascript error.

    Once this error is fixed, QSM should be able to load properly.

    Let me know.

    Kind regards,
    Kriti

    Thread Starter threebrains

    (@threebrains)

    Thanks for getting back to me and appreciate you helping me diagnose the issue. I understand it’s not running the JS to load the questions.

    But as yet, I’ve not yet been unable to solve it.

    I tried testing the same quiz page on the site with WP 2020 theme (mine is on Neve). The issue remains.

    I tried temporarily deactivate=ing all plug-ins on the site except QSM. The issue remains.

    I’ve been able to create a brand new quiz from scratch to test and publish it on a plain WP page. That did run the JS, so my latest thought is maybe something to do with Elementor which I use as a site builder.

    I’ll plug away at it tomorrow, and let you know, but if you have any other ideas in the meantime, appreciate any help.

    Thanks

    Thread Starter threebrains

    (@threebrains)

    Weirdly, when I drop the brand new quiz (you can see it in the /quiz folder) into one of the live site pages with the quiz version which doesn’t work, it seems to trigger both quizzes into working.

    The JS runs fine when both quizzes are on the page. But when I take it back out, the original quiz goes back to not working.

    It does at least give me a plan B of rebuilding the quizzes from scratch, and putting new ones in over the top of the ones not working.

    Thx

    Thanks for keeping me informed.

    It is difficult to say why you are experiencing this JS error which is not even related to QSM.

    Please let me know if you need any further assistance.

    Kind regards,
    Kriti

    Thread Starter threebrains

    (@threebrains)

    Hi

    Problem partially solved.

    It seems to relate to having a custom CSS line in the style tab, where this

    .qsm-quiz-container { font : poppins; font-size : 18; font-weight : bold; }

    which worked previously, now doesn’t pull up the questions. (though it works on all other elements such as the message before and results pages).

    Weird, but at least there’s now a solution.The usability issue is now fixed, by switching all quizzes back to the default Primary CSS style. Looks OK, works perfectly. That’s much better than looks great, doesn’t work properly!

    Will experiment with CSS functions at a later date to see how to restore the style, but it’s a minor design issue only.

    No further questions / follow up.

    Thanks for your help

    Hi @threebrains,

    Please try to paste the CSS code in the Appearance-> Customize-> Additional CSS section and check if this fully resolves the issue or not.

    Thanks for keeping me updated.

    Kind regards,
    Kriti

    Same problem here, WordPress 5.3.3, Quiz Version 7.1.4 works fine.
    If you update Plugin to 7.1.6, questions are no longer visible if you use “Custom”-Style CSS.

    Switching 7.1.6 from Custom style back to “Primary” the quiz is shown.
    Switching back to an even empty “Custom”-Style makes the quiz disappear on the page.

    Thread Starter threebrains

    (@threebrains)

    Thanks for the suggestion

    Putting the CSS code line in Appearance-> Customize-> Additional CSS partially solves the problem.

    It applies the desired CSS to the “Message before” text and the “Results page”, but the CSS of all the questions does not change.

    From what I understand from this page …

    https://quizandsurveymaster.com/docs/advanced-topics/editing-design-styles-css/

    … the .qsm-quiz-container class should change everything in the quiz. But, either something else is the overwriting the css on the question pages, or they’re not picking up the css changes within the overall container.

    A little weird and niggly, but it doesn’t really affect the quiz experience, so can live with it.

    Thanks again

    Thanks for confirming.

    Kind regards,
    Kriti

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘WordPress 5.5.3. compatability? No MC questions showing’ is closed to new replies.