WordPress 5.5 compatibility issue

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @leannanorwood,

    please read through this forum thread: https://www.ads-software.com/support/topic/plugin-cant-connect-to-smtp-after-install-wp-5-5

    Where you’ll find some more information about what is causing this issue.

    There are no exact reasons why this is happening, but the same issue (site timeout when sending emails via SMTP) is happening with PHPMailer class bundled in WP 5.5., with our plugin disabled. So it looks like WPEngine has some issues with updated PHPMailer class in WP 5.5.

    Take care!

    Hey all,

    It looks like the issue is not directly connected with the plugin and we are not in control of the issue to fix it. So I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

    Thanks!

    As a heads up; Chooing ‘default’ in the plugin as a temporary basis does allow email to work. With WPE at least

    Daveed

    Plugin Author Gregor Capuder

    (@capuderg)

    Hi @flexer,

    any other mailer option in the plugin settings should work OK, except the “Other SMTP”.

    The Default (none) is not a very reliable option, so I would advise you to select another one.

    Take care!

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘WordPress 5.5 compatibility issue’ is closed to new replies.