• Resolved wenlu

    (@wenlu)


    I can’t submit mailchimp form. My theme support told me that this is the issue of WordPress 5.6 version compatibility and I have to wait for Mailchimp update. Can you test this plugin to work on the latest version of WordPress?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Lap

    (@lapzor)

    Our plugin is fully compatible with the latest version of WordPress.

    Please share a link to where I can test this form on your website so I can take a look at this. Thanks!

    Thread Starter wenlu

    (@wenlu)

    This is my website https://papawalker.com/

    Plugin Contributor Lap

    (@lapzor)

    I notie you have something on your site (probably part of your theme) that is trying to submit the form via an AJAX call. Ajax submission is not included in the free version of Mailchimp for WordPress, so this Jvascript is not part of our plugin in your case.

    It’s that custom JavaScript code that most likely is added by your theme that is causing the form to fail.

    I found this issue affects ALL forms on your site, not just our plugin, even the search form isn’t working and causing the same error from the same script.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter wenlu

    (@wenlu)

    Thank you for your help. I already informed my theme support and now waiting for their reply.

    @lapzor Can you update the info in your plugin (it shows compatibility wordpress 5.5.3)

    Plugin Author Danny van Kooten

    (@dvankooten)

    @withead Done!

    @dvankooten thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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