WordPress 5.7 Woocommerce 5.1.0 Fatal error

  • Resolved angj

    (@angj)


    3 years, 11 months ago

    Hi

    Have update to WordPress 5.7 and my website is now having a fatal error and can’t access to my admin panel

    Everytimes i try to open my admin panel I get this error
    Fatal error: Uncaught Error: Class 'WC_Helper_Updater' not found in /var/www/wp-content/mu-plugins/gd-system-plugin/plugins/mwc-core/vendor/godaddy/mwc-dashboard/src/Pages/WooCommerceExtensionsPage.php:330 Stack trace: #0 /var/www/wp-content/mu-plugins/gd-system-plugin/plugins/mwc-core/vendor/godaddy/mwc-dashboard/src/Pages/WooCommerceExtensionsPage.php(90): GoDaddy\WordPress\MWC\Dashboard\Pages\WooCommerceExtensionsPage->getUpdatesCountHtml() #1 /var/www/wp-includes/class-wp-hook.php(292): GoDaddy\WordPress\MWC\Dashboard\Pages\WooCommerceExtensionsPage->addMenuItem('') #2 /var/www/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #3 /var/www/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /var/www/wp-admin/includes/menu.php(155): do_action('admin_menu', '') #5 /var/www/wp-admin/menu.php(327): require_once('/var/www/wp-adm...') #6 /var/www/wp-admin/admin.php(158): require('/var/www/wp-adm...') #7 {main} thrown in /var/www/wp-content/mu-plugins/gd-system-plugin/plugins/mwc-core/vendor/godaddy/mwc-dashboard/src/Pages/WooCommerceExtensionsPage.php on line 330

    Does anyone know how to fix it ?

Viewing 1 replies (of 1 total)

  • Hi! That error looks to be coming from a GoDaddy system plugin. Are you able to contact GoDaddy support for help?

    You may be able to regain access to the admin panel by manually renaming the plugin folder which is causing the issue, to prevent it loading. There are instructions here (external site) for deactivating all plugins. I’d recommend just looking for the folder named gd-system-plugin rather than all plugins, and rename it temporarily so that you can regain access. Then hopefully GoDaddy will be able to help you troubleshoot this.

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 1 replies (of 1 total)
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