• Hello,

    I am planning to build a WordPress site in which I will setup WooCommerce to sell products. I have created a test site before in which I used my personal email account (gmail) as admin email. Then I tested selling from the site. The problem I faced is that the order confirmation emails were going to spam folder of test client email. And the reason of marking as spam is that The message may not have been sent by ____@gmail.com.

    How can I prevent the problem in my actual site? Should I start off with an email address such as ____@myactualsite.com ? Or can I start with my personal email address as the admin email and then later change the admin email? Or can I just use my personal email as admin email and in the WooCommerce email setting I should enter sales@myactualsite.com.

    To those who have already built and running WooCommerce sites, What is the best possible option regarding using emails?

    Any suggestion will be greatly appreciated.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi nilimagloria
    Are you using Google SMTP to send mail or native PHPMailer/Mail. My advise would be to use Google SMTP if you really want to send mail using Gmail.

    Thread Starter nilimagloria

    (@nilimagloria)

    Hi Navneil Naicker,

    Thank you for your response.

    I would like to send mails from native mail that is used in WordPress and the woocommerce emails such as order confirmations should go from sales@myactualsite.com.

    What should I do in such case?

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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