WordPress Admin of Comments No Longer functioning

  • Something has just happened to the WP-Admin section after using your plugin. I can see the notification and numbers for pending comments, spam, etc., but there are no comments showing in the admin area. I can confirm that the comments are being added to the database. However, I cannot see any new comments, pending comments, etc. I need to get this fixed ASAP.

    https://www.ads-software.com/plugins/facebook-comments-sync/

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  • Hi there, this is the exact issue I am having too. Seems like this plugin needs to be updated.

    Hi @lisalambert can you let me know if you get any response or find a fix. I tried to investigate but no success.

    Thanks
    Louise

    Thread Starter lisalambert

    (@lisalambert)

    @louisegale, it is a big mystery. I have verified that the comments are indeed going to the database. I installed the plugin on 3 websites and the same thing happened to each one. Uninstalling doesn’t fix the problem. Restoring from an older version of the site is not an option for us because we are a news website. There was not plugin conflicts or theme conflicts either. Deactivating all plugins and switching to one of the default WordPress themes did not fix the problem. We also ran a repair on our database, this didn’t fix the problem either. We ran a few queries to remove orphaned items from old plugins and themes. None of these things fixed the problem.

    I hire two developers who can’t find the problem either. So temporarily we have turned off WordPress comments and we are only using the FB comments. I’ve moderated all our comments through phpMyAdmin until we can find a solution.

    If I find anything else, I’ll post it here.

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