WordPress Admin toolbar show 2 or 3 Elementor buttons

  • Resolved Ruud

    (@ruba1956)


    2 years ago

    The wordpress admin toolbar shows 2 or sometime 3 elementor buttons instead of 1.
    When I deactivate Complianz-GDPR this problem disappears.
    I have this problem on 2 webshops.(bunnysweets.nl and hamstersweets.nl)
    Another website (sweetteddyfriends.nl) has no problem because it doesn’t use Complianz-GDPR

    Hopely someone can help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @ruba1956,

    What happens if you deactivate the Elementor integration in Complianz/integrations?

    Possibly they have changed something in their script api.

    Thread Starter Ruud

    (@ruba1956)

    Hi @rogierlankhorst

    Notting happens.
    Problem is not solved!

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    We’ll see if we can reproduce it. In the other forum you mentioned another plugin needed to reproduce it, which one was that again?

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    @ruba1956 I think it was JetPack boost you mentioned. So I set up a sandbox with Elementor, Complianz and JetPack boost. Complianz set up for EU GDPR, JetPack boost with optimise css, defer javascript and lazy loading enabled.

    This didn’t cause any issues, so I guess there’s a specific setting I need to enable to view this behaviour. Maybe you can give me some more details on this. For example an export of your Complianz settings, which would enable us to exactly copy your configuration. You can email this to support(at)complianz.io.

    Thread Starter Ruud

    (@ruba1956)

    I send a mail with status info.
    I hope this info can help solving the problem.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @ruba1956 and community,

    This was resolved via our e-mail support, and turned out to be related to some Custom HTML added by the user.

    I’ll mark the thread as resolved, feel free to reach us if there are any further questions.

    Kind regards,
    Jarno

Viewing 6 replies - 1 through 6 (of 6 total)
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