WordPress Attack Protection Screen

  • I have reinstalled WordPress via Softaculous five times today because I am unable to login to my site. I’m getting the “WordPress Attack Protection” screen immediately after signing out and it will not accept any of the answers I give in order to sign back in (answers that I know are correct, in both the username section and in the math problem it asks the user to solve). This is a problem straight out of the gate, with the generic theme and with a different theme that I spent a significant amount of time customizing so I don’t think it has much to do with the user end. I’m truly at a loss here. I am using Chrome on a Mac, if it makes a difference.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    There could be a plugin/theme conflict.

    Try Manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Alternately, If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Sounds to me like some crappy anti-bot script installed at Softaculous’s server level that is automatically applied to every WordPress installation on a given webserver.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    @relopez1988 The short version of what they said above is this: WordPress does not have a “Attack Protection screen” in it, of any kind. It doesn’t have anything that makes you do math puzzles.

    Whatever you’re seeing is coming from something else, like a plugin or other type of add-on.

Viewing 3 replies - 1 through 3 (of 3 total)
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