WordPress backend won’t load following server move

  • Resolved eamonlaser

    (@eamonlaser)


    6 years, 12 months ago

    Recently moved a website from Windows to Linux server and site seemed to run OK. A week later wasn’t able to login to the backend (frontend loaded OK) and identified that the site would load without the 404-solution plugin.

    I could see that there was a new version of plugin available, but cannot install the plugin to update it.

    Making a backup of the site (before removing the plugin and trying to download fresh copy) I saw a warning message that the backup plugin had encountered a very large file (abj404_debug.txt) – according to my FTP program this file seems to be over 64GB

    Can I safely delete this file? What does it contain, and why might it get so large?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Aaron

    (@aaron13100)

    Yes, you can delete it. The bug that would create the huge file should be fixed from version 2.5+. Let me know if the issue persists.

    Plugin Author Aaron

    (@aaron13100)

    Oh, I forgot the “what does it contain and why is it so large” part.

    When there’s an error then it’s logged in that file. It’s so large because there was a bug where logging an error would cause another error, so the file kept growing. Probably the easiest path is deleting the whole plugin and installing it again. All of the redirects and settings are in the database tables, not the files on disk.

    Plugin Author Aaron

    (@aaron13100)

    if you could paste the last 1000 lines here that would be helpful to me.

    tail -1000 abj404_debug.txt > abj404_debug_smaller.txt

    • This reply was modified 6 years, 12 months ago by Aaron.
    • This reply was modified 6 years, 12 months ago by Aaron.
    Plugin Author Aaron

    (@aaron13100)

    eamonlaser,

    Were you able to get this to work with version 2.5.2 or 2.5.3?

    If not will you paste the results of tail -1000 abj404_debug.txt > abj404_debug_smaller.txt here?

    thanks

    Plugin Author Aaron

    (@aaron13100)

    @eamonlaser, since there’s been no response for 5 days I’ll go ahead and close this. Just let me know if there’s still an issue. FYI I’ll be unavailable for 8 days starting Tuesday.

    Thread Starter eamonlaser

    (@eamonlaser)

    Thanks Aaron, sorry for the delay in replying, I’d been trying to get enough time to download the file (it’s so big it looks like it’ll take hours to download)

    I moved the existing plugin into another directory to disable it, then it was possible to install the newer version of the plugin to get that all working. The plugin and website now load fine.

    If you still want me to send you the last 1000 lines of the log file I can do this, but it will need to wait until I have time to go through the download process because 64GB seems to be a bit big for my FTP and internet connection to cope with!

    If you don’t need this file, it would be easier for me to just delete it. Let me know if it’s useful to you.

    Thanks for your help, much appreciated!

    Plugin Author Aaron

    (@aaron13100)

    Ah. Well sorry for the inconvenience. If the new version works fine then I don’t need the lines from the file. You can delete it!

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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