WordPress blocking my IP

  • Resolved bigkrp

    (@bigkrp)


    4 years, 11 months ago

    I have “Communicating with the WordPress servers” troubles. When i came to admin panel i saw error

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /srv/www/marker/public_html/wp-includes/update.php on line 388

    When i check “Site Health” i saw `Communicating with the WordPress servers is used to check for new versions, and to both install and update WordPress core, themes or plugins.

    Error Your site is unable to reach www.ads-software.com at 66.155.40.202, and returned the error: cURL error 28: Connection timed out after 10001 milliseconds`

    I connect with my hosting, they ask me check with WordPress and verify that they are not blocking your IP address?

    Here output mtr command:

    
mtr -rwbzc100 api.www.ads-software.com
Start: 2020-04-01T13:26:12+0300
HOST: Marker                                                           Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. AS14061  64.227.64.253                                             0.0%   100    0.6   1.5   0.3  16.6   2.6
  2. AS???    138.197.250.116                                           0.0%   100    0.9   1.8   0.7  33.3   4.0
  3. AS???    138.197.250.84                                            0.0%   100    0.4   1.0   0.3  11.9   2.0
  4. AS6453   ix-ae-8-0.tcore1.ad1-amsterdam.as6453.net (80.231.80.5)   0.0%   100    0.4   0.4   0.4   0.9   0.1
  5. AS3356   4.68.63.41                                                0.0%   100    1.0   0.7   0.5   1.5   0.2
  6. AS3356   ae-1-51.ear3.LosAngeles1.Level3.net (4.69.206.225)       89.0%   100  137.3 137.3 137.3 137.4   0.0
  7. AS???    ???                                                      100.0   100    0.0   0.0   0.0   0.0   0.0
Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> WordPress could not establish a secure connection to www.ads-software.com <<

    Secure is the keyword here.

    What do you see if you try

    curl -v https://api.www.ads-software.com

    How come do you know that wordpress is blocking your IP address? Have you tried opening your website using a VPN connection? You can verify your IP address from wimi websites i.e. https://whatismyip.live

    Thread Starter bigkrp

    (@bigkrp)

    Here outputs of curl -v https://api.www.ads-software.com:

    [bigkrp@Marker ~]$ curl -v https://api.www.ads-software.com
*   Trying 66.155.40.202:443...
* TCP_NODELAY set
* connect to 66.155.40.202 port 443 failed: Connection timed out
* Failed to connect to api.www.ads-software.com port 443: Connection timed out
* Closing connection 0
curl: (7) Failed to connect to api.www.ads-software.com port 443: Connection timed out

    And for curl -v https://api.www.ads-software.com:

    [bigkrp@Marker ~]$ curl -v https://api.www.ads-software.com
*   Trying 66.155.40.202:80...
* TCP_NODELAY set
* connect to 66.155.40.202 port 80 failed: Connection timed out
* Failed to connect to api.www.ads-software.com port 80: Connection timed out
* Closing connection 0
curl: (7) Failed to connect to api.www.ads-software.com port 80: Connection timed out
    Thread Starter bigkrp

    (@bigkrp)

    I setup certificates according with this instructions – https://certbot.eff.org/lets-encrypt/fedora-nginx.html

    Moderator Yui

    (@fierevere)

    永子

    Failed to connect to api.www.ads-software.com port 443: Connection timed out

    Try asking your hosting support, it seems they block outgoing connections to api.www.ads-software.com / or all outgoing connections.

    This can be a temporary network problem with your host too.

    Moderator Yui

    (@fierevere)

    永子

    I setup certificates according with this instructions – https://certbot.eff.org/lets-encrypt/fedora-nginx.html

    Your site SSL certificate does not matter for this issue (its used for incoming connections, not outgoing)

    Thread Starter bigkrp

    (@bigkrp)

    No they said, that, they nothing blocking, and packet loss showing in my MTR drops off on that servers end(WordPress)

    Thread Starter bigkrp

    (@bigkrp)

    Problem was in my /etc/hosts file, i can’t remember why, but i wrote this line:
    66.155.40.202 api.www.ads-software.com

    Moderator Yui

    (@fierevere)

    永子

    Dont use hosts for wordpress sites, IPs are subject to change and short TTL is set intentionally, to redirect traffic as fast as possible, in case of network problems etc.

    Glad you found it ??

Viewing 9 replies - 1 through 9 (of 9 total)
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