• Hi there

    Hope someone can help here.
    I have WordPress installed in the root folder.
    I am now wanting to access another directory for my email marketing software but WordPress redirects to itself and says it cant find it?

    Is this a .htaccess issue or is there something else I am missing?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Please don’t bump your posts, it’s against the rules.

    It MAY be an .htaccess issue, as by it’s nature, WordPress will only redirect if it thinks a page belongs to it. I have my WP installed in root, and there are other non WP folders in the same level as wp-config.php

    So. What are the folder names? And what’s in your .htaccess?

    Thread Starter time2see

    (@time2see)

    Whoops, sorry bout that.

    .htaccess file is as follows:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    The folder is ww.prowireless.com.au/iemail that i am trying to access to install an email marketing software package.

    Thanks Ipstenu

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    If that’s your WHOLE .htaccess then it’s fine.

    It looks like that URL is kicking you to https://www.prowireless.com.au/iemail/admin/ which is having issues. Was there a .htaccess you were supposed to put in there as well?

    Also you may want to disable your plugins for a test.

    Thread Starter time2see

    (@time2see)

    that is were it should go to, that is the setup path for the software. there is no .htaccess file for the software, maybe there should be a custom one for it do you think?

    Thread Starter time2see

    (@time2see)

    Deactivated all plugins and no difference.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Depends on whatever the iemail software is, alas. Try renaming the iemail folder to something else (like marketing or something really random like ‘sdfdfsdfsdf’)

    Thread Starter time2see

    (@time2see)

    Renaming folder to qwertyui didn’t work sorry.

    Thread Starter time2see

    (@time2see)

    Software is Interspire Email Marketer.
    Have used it before on a non WordPress site and was a great product.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Ping your host. There’s no reason for WordPress to do that.

    I mean, you can try turning off WP (or rather, renaming the htaccess to old.htaccess and switch to the Twenty Ten theme), but that just shouldn’t be how WP works.

Viewing 9 replies - 1 through 9 (of 9 total)
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