• Resolved ilona250385

    (@ilona250385)


    Hello,

    please help me!

    why the carousel is not in the middle of the screen. the distances right and left are not the same.

    thanks
    regards
    ilona

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @ilona250385,

    We have explored the issue. There was a CSS code that pulled the carousel 20px right. We have updated the plugin fixing this issue. Please use the latest version(1.4.8) of the plugin, then we hope the issue will be melted.?

    If you need any more help regarding the plugin, ask us anytime. We are here to help our valued users.
    Heartfelt thanks for informing us about the plugin issue.

    If you feel happy using the plugin, please rate the plugin once here →?https://www.ads-software.com/support/plugin/wp-carousel-free/reviews/

    Best Regards!

    Thread Starter ilona250385

    (@ilona250385)

    Hallo Uzzal,

    it is pretty cool! Thank you very much!
    BUT: I have 1.4.8 Version and it is still not centered.
    https://new.arebo-design.de/agentur/ — it is what I mean.

    Could You take a look one more time please?

    thanks and best regards
    Ilona

    • This reply was modified 6 years, 4 months ago by ilona250385.

    Hi @ilona250385,

    We have checked your site and it is working fine. We have explored that the carousel is centered. Please check the site by hard/meta refreshing (Ctrl+Shift+R), clearing cache.
    ?
    If the problem remains, please send us screenshot marking the area of the issue.
    We are here to help you always. Please keep us informed about the result.?

    Please don’t forget to rate the plugin.

    Thank you.

    Thread Starter ilona250385

    (@ilona250385)

    Hello Uzzal,

    I am so sorry. But I see the carousel still not centered. It looks correctly on desktop, but not on mobile devises. Should I do anything on mobile?

    thank you for your help

    Regards,
    Ilona

    We have checked on the mobile device too. However, Could you send us screenshots of the issue with marking the area? We need details of the issue.

    Thanks.

    Thread Starter ilona250385

    (@ilona250385)

    how can I send you the screenshot?

    Thread Starter ilona250385

    (@ilona250385)

    /Users/Ilona/Desktop/image_uploaded_from_ios.jpg

    Upload your image to any free image hosting site and share the image link here.

    You can use → https://postimages.org/, https://imgbb.com/, https://imgur.com/upload,

    Thread Starter ilona250385

    (@ilona250385)

    Yes, we have seen it. But the carousel is being displayed in the center on our end.

    We have uploaded a screenshot from our end. You can see clearly that the carousel is centered. Please see it → https://postimg.cc/image/4xb1o1rpp/

    Have you cleared your browser caches, cookies and refreshed hard? This issue is not happening anymore on your site. This is fixed. But it is occurring from your phone’s browser. Normally browser holds caches, cookies from a site. So, please clear these or try from a new browser from your phone. You can use another phone to check it.

    Knock us after checking again.
    We are waiting to hear from you.

    Thread Starter ilona250385

    (@ilona250385)

    This is fixed. But it is occurring from your phone’s browser. —- yes, it was on my phone browser.I deleted my caches and it looks fine now.

    thank you very much! thank you Uzzal!
    Regards
    Ilona

    Glad to know that finally, it works. ??
    It is our pleasure that the plugin has earned your satisfaction.

    If you like our support and the plugin, please write a good review for the plugin here → https://www.ads-software.com/support/plugin/wp-carousel-free/reviews/?filter=5#new-post

    We are happy to have such an awesome user like you. If you need further help, don’t hesitate to ask us.

    Best Wishes!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘WordPress Carousel’ is closed to new replies.