• Resolved helga64

    (@helga64)


    Hello. I was hoping you could have a look at the contents of a recent email from wordpress, on one of my sites. There seems to be a recent issue that has popped up with sucuri and wp hide login on the site mentioned. The alert came from wordpress on 9/21. When one of the editors tried to log in, she got the critical error message. All users can login with one or the other plugin?activated, but not both. I deactivated most of the plugins and tested with both plugins activated, with the same issue happening. I also tested while using the twenty twenty-one theme – same issue. Also note that all plugins and themes are up to date.

    Are you aware of any issues between the two plugins? I would like to send the contents of the warning email and/or the screenshot to a secure location, if that is possible. Currently sucuri is not activated and I would really like to get it back up and running with the hide login plugin. Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support sucuri1

    (@sucuri1)

    @helga64 We’re going to try to see if we can duplicate the issue on our end with the two plugins. Please give us some time to check on this and we’ll respond once we have an update.

    Thread Starter helga64

    (@helga64)

    Thank you, much appreciated.

    Plugin Support sucuri1

    (@sucuri1)

    Hello @helga64 We haven’t been able to replicate this one. If this is still an issue, would you mind sending us an email at [email protected] so that we can narrow our search? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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