• I am having this weird bug that visitors (that are using iPhone’s) are reporting. Basically, on some pages when they scroll back to top the content goes white for a moment.

    I’ve never encountered anything similar to this…

    For example on this page:

    • This topic was modified 4 years, 4 months ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there!

    I’m not facing any issue at my side. ??

    Thread Starter solveo

    (@solveo)

    Here is how it looks from my end:
    https://drive.google.com/file/d/1jHr6_KfgQlj6OLYqFD235yT_pYZUaj2N/view?usp=sharing

    Basically, I’ve tried from 3 more iPhones, and I got the same result on all of them.

    Hi there!

    Did you try on Chrome or Mozilla?

    Also, I have found that this problem is only occurring with some models of iPhone like iPhone 11 Pro, iPhone 11 Pro Max, and not with all models.

    On models like iPhone 11 Pro or iPhone 11 Pro Max the problem is occurring with Safari only and not with Chrome, Mozilla, or any other browsers.

    The problem is not coming from your website. ??

    Thread Starter solveo

    (@solveo)

    Yeah, the problem is only appearing on some Safari browsers… But many people would probably use Safari to visit our store, therefore I wanted to fix that bug ??

    Hi there!

    Yes, the problem is appearing on the Safari browser but not on all devices.

    I mean in Safari also the problem is only on some devices like iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max but not on devices like iPhone 8, iPhone X, iPhone 7, iPhone 6, or iPhone 5. ??

    Thread Starter solveo

    (@solveo)

    Anyone having similar problem to this one? Tried so many things unsuccessfully to fix this…

Viewing 6 replies - 1 through 6 (of 6 total)
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