WORDPRESS CRASHED

What did you do before it crashed – change/modifications/update, etc. ?

Also, if you can share the site url?

Please note, the site url you share will not be deleted later.

Nothing… it was working fine. Is it possible to PM you?

Is it possible to PM you

No.

What exactly is the problem?

Can you describe the issue in details?

Well my wordpress site is missing but the admin panel works. My url goes to the index folder as if i had no index.php file

• This reply was modified 4 years, 10 months ago by tylerfisher.

Try attempting troubleshooting suggested in this master list:
https://www.ads-software.com/support/topic/read-this-first-wordpress-5-4-master-list/?view=all

I updated it all and I am getting a black white page on my URL….

Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging

Also, try reviewing this useful article: https://www.ads-software.com/support/article/common-wordpress-errors/#the-white-screen-of-death.

I edited it and nothing was displayed on the screen. Cant find any error logs eithger. All plugins are disabled and i changed the theme.

MY wordpress gets stuck here:

Downloading update from https://downloads.www.ads-software.com/release/wordpress-5.4.1-no-content.zip…

The authenticity of wordpress-5.4.1-no-content.zip could not be verified as no signature was found.

Unpacking the update…

If the auto updating does not work on your server, then try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the?wp-content?directory or your?wp-config.php?file). Please read the Manual Update directions first.

Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://www.ads-software.com/support/article/wordpress-backups/