WordPress Critical Error when I go to setup wizard or dashboard

  • Resolved DeniceW

    (@denicew)


    7 months ago

    Hi,

    We installed Uncanny Automator and when I click on Automator –> Setup Wizard or Automator–> Dashboard, it goes to a WordPress Critical error screen.

    The website is running PHP version 8.1.28.

    I’m trying to test out how it works with HubSpot.

    Any advice?

    Thanks.

    Denice

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @denicew ,

    Just a note that this came in under the Toolkit plugin, so we’ll tentatively mark this as closed.

    Having said that, it’s really important that you get the details of the error on your site. You should see the specific details of the error in your site error log, which your host can help you find if you’re not sure where it’s located. Once we have those details we’ll be able to provide better feedback. You can submit the ticket under the Automator plugin here or on our website.

    It wouldn’t be related to your PHP version though (7.0 through 8.3 are fine and widely tested), but perhaps another plugin is causing an issue, so once you have the error details, it would also help if you could include a system report (feel free to remove site URLs) from Automator > Status when you follow up.

Viewing 1 replies (of 1 total)
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