• Hello and good day!

    I was just wondering what are the steps on how to troubleshoot a site that has this problem?

    https://www.dentalmarketing.com.au/stage/test/admin.png

    I have a backup but it was a long time ago and I’m just afraid of just re-uploading the backup to the new wp files. Maybe I can have tips on what particular PHP WP file that is having this problem?

    Thank you very much for your time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of your current version of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter louissoriano

    (@louissoriano)

    Thanks so much for the reply. The re-naming of theme and resetting of plugins didn’t work. I will try re-uploading the files and see if this solves the problem and let you know.

Viewing 2 replies - 1 through 2 (of 2 total)
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