• Resolved townhall

    (@townhall)


    I am getting a consistent error after interacting with a couple Vik plugins. This comes right after inputting and submitting payment info into a block from a VikStripe plugin. Disabling the plugins keeps any errors from presenting, but also makes all associated pages unusable, so diagnosing the exact problem isn’t possible.

    I’m wondering if anyone else has had a similar issue or if it is common with a simple fix that I am just not seeing.

    The error that comes up is shown below.

    WordPress database error:?[Unknown column ‘tx_18866’ in ‘where clause’]
    SELECT * FROM wp_vikbooking_config WHERE param = tx_18866 LIMIT 1;

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  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    Thanks for your message. That’s indeed an SQL error, because the value tx_18866 should be quoted correctly in the query, or it will be treated as a column that cannot exist. That’s for sure an issue with the Stripe plugin version that you’re using, and since this is an issue related to the Pro/commercial version of VikBooking, we kindly ask you to open a ticket through our website to get in touch with our team.
    Also, updating the VikStripe plugin to its latest version should definitely fix the issue.

    Thank you,
    The VikWP Team

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