• Resolved John

    (@dsl225)


    Hello,

    I’m getting a bunch of those errors at a singe site running on PHP 8.3, not any other one.

    Thanks for checking.

    WordPress database error Commands out of sync; you can't run this command now for query UPDATE ihdhu4xkh_options SET option_name = 'stellarwp_telemetry_last_send', option_value = '2025-02-20 06:17:13' WHERE option_name = 'stellarwp_telemetry_last_send' AND option_value = '' made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, iThemesSecurity\Strauss\StellarWP\Telemetry\Telemetry\Telemetry_Subscriber->send_async_request, iThemesSecurity\Strauss\StellarWP\Telemetry\Last_Send\Last_Send->set_new_timestamp

    WordPress database error Commands out of sync; you can't run this command now for query SELECT option_value FROM ihdhu4xkh_options WHERE option_name = 'stellarwp_telemetry_last_send' made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, iThemesSecurity\Strauss\StellarWP\Telemetry\Telemetry\Telemetry_Subscriber->send_async_request, iThemesSecurity\Strauss\StellarWP\Telemetry\Last_Send\Last_Send->set_new_timestamp, iThemesSecurity\Strauss\StellarWP\Telemetry\Last_Send\Last_Send->get_timestamp

    WordPress database error Commands out of sync; you can't run this command now for query SELECT option_value FROM ihdhu4xkh_options WHERE option_name = 'stellarwp_telemetry_last_send' made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, iThemesSecurity\Strauss\StellarWP\Telemetry\Telemetry\Telemetry_Subscriber->send_async_request, iThemesSecurity\Strauss\StellarWP\Telemetry\Last_Send\Last_Send->is_expired, iThemesSecurity\Strauss\StellarWP\Telemetry\Last_Send\Last_Send->get_timestamp
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  • Plugin Support kmarusek

    (@kmarusek)

    Hey there,

    I’ve run tests using my PHP 8.3 WordPress sandbox on both Solid Security Pro and Basic, but I haven’t been able to successfully trigger this MySQL query sequence error.

    The issue appears to be caused by Solid Security Telemetry. You can try disabling “Allow Data Sharing” in Solid Security by going to?Security > Settings > Global Settings,?scrolling down to?Other,?and making sure “Allow Data Sharing”?is UNchecked.?

    If you use a caching plugin (e.g., WP Rocket, W3 Total Cache, or LiteSpeed Cache), then clear all caches.

    You may also want to clear all transient data in phpMyAdmin with this SQL query:
    DELETE FROM ihdhu4xkh_options WHERE option_name LIKE 'transient%';

    However, be sure to make a backup of your website before doing this.

    Please let me know if disabling data sharing and clearing your transients/cache resolves the query error, or if you have any follow-up questions.

    Best,
    Kevin
    SolidWP Support

    Thread Starter John

    (@dsl225)

    Many thanks, that worked fine.
    The site is a clone I just made from an existing site for which I changed the URL and that’s probably the reason why there were such issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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