WordPress FTP not in tune with WordPress online

  • Resolved gracedual

    (@gracedual)


    4 months, 1 week ago

    Using FileZilla I can see all installed plugins/themes/etc. under wp-content/wp-content/plugins. Though on wordpress i receive the error “could not create directory” as soon as I am trying to install a plugin.

    I am guessing the issue: The directory paths are sorted incorrectly but I do not know how to bring it back into an order so that I can use it properly. Can anybody help me and tell me how to make WordPress recognize my themes and plugins that are displayed in wp-content/wp-content again?
    My file system is:
    ├── weblogs
    ├── wp-admin
    │ ├── css
    │ ├── images
    │ ├── includes
    │ ├── js
    │ ├── maint
    │ ├── network
    │ ├── user
    ├── wp-content
    │ ├── languages
    │ ├── upgrade
    │ ├── uploads
    │ └── wp-content
    └── wp-includes

Viewing 4 replies - 1 through 4 (of 4 total)

  • The directory /wp-content/wp-content is incorrect. This does not exist in WordPress. Plugins are located under /wp-content/plugins/, which obviously does not exist for you.

    My recommendation: delete /wp-content/wp-content/ and create a new directory /wp-content/plugins/ via FTP. You should then be able to install plugins.

    Also check under Tools > Site Health to see if there are any anomalies.

    Thread Starter gracedual

    (@gracedual)

    Thank you @threadi !

    the wp-content/wp-content/plugins folder holds plugin data. If i were to simply copy-paste it to the new wp-content/plugins, will they be recognised?

    The theme folder is not recognised as well, I believe for the same reason. The theme however is a paid theme named ‘Avada’. Can I create a new theme folder under wp-content for that too and upload the theme there in order to make the website appear correctly again, too?

    many thanks again to you!

    It is usually difficult to move and rename directories at the same time via FTP. The easiest way would be to download all files from /wp-content/wp-content/plugins/ and then upload them to /wp-content/plugins/. As soon as /wp-content/plugins/ is filled, it should be recognized and read.

    The theme must be stored under /wp-content/themes/, which does not currently exist for you. You can proceed in the same way here.

    How did you end up with such a strange directory structure?

    Thread Starter gracedual

    (@gracedual)

    Thank you @threadi , your suggestions solved my issue without any complications.

    I received the website as legacy website and updated it quite a few WordPress Versions. I don't know at what point of time it became the way it was, but there always have been issues when updating wordpress refering to some style contents (e.g. some css files) that could not be found before. This however has resolved the issue, as well. Thank you for that, I will close this now.

    For others to benefit from my issue, here is the current version which is fully functional:


    /
    ├── C:
    ├── weblogs
    ├── wp-admin
    ├── wp-content
    │ ├── ai1wm-backups
    │ ├── backups-dup-lite
    │ ├── languages
    │ ├── mu-plugins
    │ ├── mu-plugins-old
    │ ├── plugins
    │ ├── themes
    │ ├── updraft
    │ ├── upgrade
    │ ├── upgrade-temp-backup
    │ └── uploads
    └── wp-includes
    • This reply was modified 4 months, 1 week ago by gracedual.
Viewing 4 replies - 1 through 4 (of 4 total)
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