WordPress Image Gallery –

  • Resolved jenrock

    (@jenrock)


    7 years, 1 month ago

    Hi, I have the HuGE IT plugin installed, all fine until today. The Lightbox gallery is not displaying correctly. Neither using the plugin direct or short code. Images show elongated and blurry. I have deleted it and made new gallery with lightbox view and the same thing happens. I have another gallery with huge it, and that is working fine.

    The page I need help with: [log in to see the link]

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  • Dear jenrock,

    Thanks for contacting us.
    If you are using the same plugin on two websites but have different behavior of it then we suppose the problem is related to one of the components of the website with the dysfunctional plugin

    For checking that could you, please, try to

    1) deactivate/activate the plugin and clear cache files
    1) deactivate all your plugins and check if the problem exists or not
    2) change your current theme to one of WordPress default themes for a few seconds only to check if the issue is theme related or not

    We will be happy to provide further assistance.
    Looking forward to hearing from you soon.

    Thanks

    It has been almost one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply

Viewing 2 replies - 1 through 2 (of 2 total)
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