White page on the admin part

  • Hello,

    We have a website that runs perfectly. Yesterday suddenly all our links started returning 404s. Admin page is unreachable. When I try to go to the admin page it shows a white page with only ‘WordPress installatie: OK’ (Installatie is just dutch for install).

    I have tried backing up the plugin folder and then removing the plugin folder entirely but the error remains.

    Anyone has any idea?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Have you spoken to your hosts about this?

    Thread Starter qbyte

    (@qbyte)

    @esmi What should I ask them?

    Main site is still accessable. I’m pretty sure it’s a wordpress issue though.

    Thread Starter qbyte

    (@qbyte)

    Is there a way to send you a personal message on here? I’ll paste you the site URL

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Is there a way to send you a personal message on here? I’ll paste you the site URL

    There isn’t and that level of personal support isn’t offered here.

    The white page indicates a PHP crash such as from a plugin or theme conflict. If you contact your host ask them for a copy or access to your site’s error_log file. They’ll know what that means, show them this topic.

    Thread Starter qbyte

    (@qbyte)

    @jan I understand. I didn’t really expect that in the first place.

    I’ll talk to my host about this. Thank you for the help so far.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Also ask them to look at your .htacces file. There may be something there too.

    Thread Starter qbyte

    (@qbyte)

    Will do. Thank you. I will report back if it didn’t help.

Viewing 7 replies - 1 through 7 (of 7 total)
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