WordPress is connected but MailChimp can’t show list itself when I’m logged in

  • Resolved adinnie

    (@adinnie)


    7 years, 4 months ago

    Hi,

    Yesterday I had the problem that in my WordPress/Woocommerce the sync wasn’t working at all. It says 0/138 and 0/9 all the time. I re-installed the ‘Mailchimp for woocommerce’ plugin and added a new API code. Right away it started syncing, yeah!

    But now another problem popped up: When I go in my account to ‘connected sites’ the list can’t be loaded? It says: No List selected’ but in my WordPress/Woocommerce it is selected. It also tell me to disconnect and if I want to disconnect my website so something is loading.

    What I tried so far:
    – deactivating all the other plugins accept the Mailchimp for Woocommerce and Woocommerce itself but that doesn’t help at all. Nothing is changing
    – I tried to disconnect my website and do it all over again, no luck. It connects in WordPress but the same issue stands in my Mailchimp account

    I don’t know what to do next. Please has somebody the answer or a good idea?

    Thanks!

Viewing 1 replies (of 1 total)

  • Hey @adinnie

    Glad to hear the plugin is syncing your store data now. Since the “No List Selected” error on the Connected Sites page seems to be specific to the MailChimp account, it may be worth getting in touch with MailChimp’s Support Team, who can login to view your account with you. You can learn more about their Support options here.

    Let us know if there’s anything else we can do to help from the plugin side of things!
    – Malachite

Viewing 1 replies (of 1 total)
  • The topic ‘WordPress is connected but MailChimp can’t show list itself when I’m logged in’ is closed to new replies.