• I’ve been getting this error “wordpress is currently unable to handle this request HTTP ERROR 500” every time I try to activate a plugin. I began deactivating plugins one at a time and trying to activate the new plugins and still get the 500 error. Then before going further I tried reactivating the plugins I turned off and I get the 500 error.

Viewing 15 replies - 1 through 15 (of 21 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    If all plugins are off and it happens, it could be one of two things, you’ve either got a theme interfering, or an incomplete WordPress installation.

    The incomplete WP setup can some times happen after an update, and is quite easy to fix by going to Dashboard > Update and clicking the re-install button (don’t worry, it will only fetch a fresh copy of the WordPress files, and your site will still function as normal)

    Thread Starter townerusa

    (@townerusa)

    townerusa.com

    Thanks Marius, I tried reinstalling WP and it didn’t change anything. I want to go thru the plugins but I am afraid of turning them off and not being able to turn them back on and still not having a solution.

    Moderator Marius L. J.

    (@clorith)

    Have you tried a different theme? (if you make a backup first even if you can’t restore it via the admin you should be good)

    We generally recommend testing with the Twenty Sixteen theme and no plugins enabled to see if the problem persists.

    Thread Starter townerusa

    (@townerusa)

    I havent I’ll have to make time to try that… Is there any other suggestions? Its just odd that I get a 500 error when there is nothing wrong with the server. Why a 500 error?

    Moderator Marius L. J.

    (@clorith)

    A 500 error means there is something wrong with a piece of code being executed, this would in yoru case (most likely) be caused by a plugin or your theme, the only way to test this is through deactivation.

    Thread Starter townerusa

    (@townerusa)

    in your opinion, would you deactivate all the plugins one by one even though they wont reactivate…

    Moderator Marius L. J.

    (@clorith)

    I’d deactivate them all and re-activate them one at a time until the problem reoccurs

    ShopMeGood

    (@a2zoffersonline)

    I would suggest the same as Marius did, if you can access your wordpress dashboard, then deactivate all and reactivate one by one, if you cannot access your dashboard page at all, then you must remove the recent plugin entry from the database table wp_options, option name ‘active_plugins’ and then your wordpress dashboard page will be accessible. Hope that helps.

    Moderator Marius L. J.

    (@clorith)

    Please don’t manually edit the database, simply renaming the folder name for the plugin via FTP or similar will short-circuit it and disable that individual plugin without the risk of breaking the database fields ??

    Thread Starter townerusa

    (@townerusa)

    I won’t Marius, thanks for your advice. As soon as I can make the time to deactivate all the plugs I will update the conversation.

    Thread Starter townerusa

    (@townerusa)

    Ok, I went through almost all the plugins and when I got thru all but 4 I took a chance and selected all the plugins and reactivated them then they activated. There was a bug in there somewhere just not sure which one. But nonetheless it was a plugin issue.

    Moderator Marius L. J.

    (@clorith)

    Awesome, when you do find out which one is causing it, could you let us know?

    We like to keep tabs, in many cases we can help others who stumble on the same issue that way ??

    waheed1

    (@waheedqanavizian)

    thanks to all,

    ok I found that the problem is my theme. then how can I solve the problem I had work on the theme lot and designed how can I solve the problem on it instead upload a new copy of it.

    @waheed1 and @townerusa
    I had the same problem with installing new plugins, every time i try to install a new plugin through wordpress dashboard, it keeps showing a 500 error.
    What i did and what i suggest you to do is to try installing the plugins through cPanel. (My site is hosted by godaddy and i use cPanel directly from GoDaddy to install the plugins) This has fixed my problems, and hope to fix yours too.

    [Signature links removed by moderator per forum rules.]

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    btwbtw: Please start your own thread. Thank you.

Viewing 15 replies - 1 through 15 (of 21 total)
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