WordPress keeps resetting passwords, so I cannot login

Flloyd, I’ve been reading your threads and have no more suggestions I’m afraid. Perhaps Samuel’s reply in this thread is of some relief?
https://www.ads-software.com/support/topic/wordpress-31-permalinks?replies=6

Thank you, Roy. I did see in the Sticky post that there could be a problem with IIS. The url within my server begins with iis96 – so perhaps that’s what the problem is.

If only WordPress would announce what’s going on, I wouldn’t have to waste any more time fiddling round, trying to get it to work.

At least is it comforting to hear someone say that they have no more suggestions!

Thanks again.

Yes and in that sticky post we link to two TRAC tickets, one of which has some fixes. Keep digging and follow that trail. They ARE finding an answer. However.

You’re not having that problem. There’s nothing in WP 3.1 that should be resetting passwords. Certainly not to a non MD5 hash. This is the ONLY topic I’ve seen with that error since 3.1 came out, which likely means you have a one-off.

What version of IIS rare you using? IIS6 or IIS7? Did you turn off all your plugins? Are you sure you’re using PHP 5 (and if so, what sub version?)?

Thanks for intervening, Ipstenu. I have seen other postings relating to inability to login, and the password resetting itself.. It’s just that they do the fixes and they work, when I do them, they don’t.

I will check with the host as to what version of IIS and PHP are involved. I am pretty confident they are the latest ones.

I don’t know how to deactivate plugins without deleting them, so I have deleted them – except that Akismet refuses to be deleted.

I have deleted the Hello Bar, but it’s still appearing on the site, even after refreshing. I suspect it is embedded within Thesis 18.

I have tried renaming the themes folders, this just makes the site disappear. I tried moving the thesis folder somewhere else, this just makes the site disappear. I need the site to be available, as I am sure you will appreciate.

I have double checked the wp-config file against the site that I managed to get logged into (still haven’t tried logging out, and then in again). It doesn’t make any difference.

My Host has explored those two Trac suggestions, and come to the conclusion that I have to reinstall – again – and create an entirely new database. Presumably this means I lose all previous data/posts/comments.

This seems counter-intuitive, as they are all available via the website at the moment, so surely the database cannot be corrupted. It must be something to do with how the wp-admin, wp-config and wp-login files are setup? I am totally NOT an expert in the code, in fact I am a complete ignoramus. I can copy, cut and paste when required, but do not know how to actually fix things.

I appreciate your words of wisdom. I am now waiting for host to provide information you requested.

Oh me oh my! Well, here is the word from my host:
Version of iis on your server is IIS5.1, version of php 4.4.9

As I understand it, WP 3.01 requires php5. So I guess that’s it. I can’t use WordPress.

Or is there a way I can reinstall an older version? At least until my hosting service upgrades to php5?

Nah, that’s not it:

Server requirements
WordPress server requirements for Version 3.2 (Spring 2011):

PHP version 5.2 or greater
MySQL version 5.0.15 or greater
(Optional (required for multi-site)) Apache mod_rewrite module (for clean URIs known as Permalinks)

WordPress server requirements for Version 2.9, 3.0, 3.1:

PHP version 4.3 or greater
MySQL version 4.1.2 or greater
(Optional (required for multi-site)) Apache mod_rewrite module (for clean URIs known as Permalinks)

Older versions are available here, but it’s not too smart to use a version that every hacker knows its flaws of.

Thanks to all. Problem has been sorted out by my Hosting help desk people installing a completely new blog for me, and then patching around a dozen files. It must have been a pretty huge task, and I am extremely grateful to them for persevering. We still don’t know what caused the problem.

Thanks again for all your kind advice.
cheers
Flloyd

Please mark thread as resolved so that

– others with similar problem can see it as resolved and will read this thread for help if they have similar problem

– people providing help see it as resolved and will not waste time reading this post.