WordPress kicks me out off admin

  • designsa

    (@designsa)


    1 month ago

    I need help with this website please!
    At first the media library stopped loading, so I could not select anything from it, then upon trying to trouble shoot that issue, the site was hacked due to my security plugin being disabled at the time. Then we restored a backup of the site, after which WordPress now just kicks me out the whole time and I cannot edit or access anything due to this.
    I have tried the basic trouble shooting – check for plugin / theme conflicts / updates, cleared browser and cookies multiple times, tried a different browser… no success. I am not a clued-up web developer, merely frontend designer, but my hosting provider is also not getting to the bottom of the problem, and I need this website fully updated and up and running again.
    Any advise, please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @designsa,

    Then we restored a backup of the site, after which WordPress now just kicks me out the whole time and I cannot edit or access anything due to this.

    You meant after logging into the WP Dashboard, you get logged out? Such behaviour could occur due to conflict.

    Just to be sure, you get the same issue if you disable all the plugins and with a default WP theme?

    If yes, you can check whether there are any custom rules inside .htaccess, you’ll only basically the rules mentioned in here:
    https://developer.www.ads-software.com/advanced-administration/server/web-server/httpd/

    Please do make sure you have a backup before making changes to .htaccess

    Regards,

    Nithin

Viewing 1 replies (of 1 total)
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