WordPress multisite taxes don’t work
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Hi, I have a wordpress multisite e-store and I have a problem with VAT (taxes) configuration, The multisite contains 6 sites – nopedals.eu, nopedals.lt, nopedals.de, nopedals.sk, nopedals.cz and etc. The main site is nopedals.eu, on this site VAT configuration is ok, but on others it doesn’t work, I made the same taxes configuration on other sites, but taxes calculation doesn’t appear on product page, on card, checkout and order. Please help.
https://ibb.co/pvXHg1s
https://ibb.co/gMd68wr
https://ibb.co/9ZN64WsThe page I need help with: [log in to see the link]
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HI there!
Just to confirm, you are setting up your taxes individually on each of your individual sites within the multi-site, correct?
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Yes, you are correct.
report:
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Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (34) ### Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1 Facebook for WooCommerce: by Facebook – 2.5.1 Facebook for WordPress: by Facebook – 3.0.5 Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 2.5.8 Luminor E-commerce Gateway: by Luminor – 1.1.2 WooCommerce Shipping - DPD baltic: by DPD – 1.2.5 WooCommerce Checkout Field Editor: by WooCommerce – 1.5.38 WooCommerce Stripe Gateway: by WooCommerce – 5.2.0 WooCommerce PDF Invoice: by RightPress – 3.2.1 WooCommerce Variation Swatches and Photos: by Lucas Stark – 3.1.2 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO Premium: by Team Yoast – 15.7 WP All Export Pro: by Soflyy – 1.6.2 WP All Import Pro: by Soflyy – 4.6.3 WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.5 WPForms Lite: by WPForms – 1.6.7 Yoast SEO: WooCommerce: by Team Yoast – 13.9 YITH Point of Sale for WooCommerce: by YITH – 1.0.7 YITH WooCommerce Barcodes Premium: by YITH – 2.0.10 YITH WooCommerce Wishlist: by YITH – 3.0.22 WP All Import - Yoast WordPress SEO Add-On: by Soflyy – 1.1.8 Really Simple SSL: by Really Simple Plugins – 4.0.15 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.9 All-in-One WP Migration: by ServMask – 7.20 All-in-One WP Migration Multisite Extension: by ServMask – 4.0 WooCommerce: by Automattic – 5.3.1 (update to version 5.7.1 is available) YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.0.1 LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4 Perfmatters: by forgemedia – 1.6.6 WP Mail SMTP: by WPForms – 2.8.0 MultilingualPress: by Inpsyde GmbH – 3.7.1 WooCommerce Shipping - DPD baltic: by DPD – 1.2.5 Central Stock for WooCommerce: by Inpsyde GmbH – 2.0.0 Cloudflare: by Cloudflare Inc. – 4.5.1 ### Inactive Plugins (21) ### All-in-One WP Migration Unlimited Extension: by ServMask – 2.39 Flexible Shipping: by WP Desk – 4.6.0 Google Ads & Marketing by Kliken: by Kliken – 1.0.7 GoPay Payments Gateway for WooCommerce: by WebLight Studio – 1.0.6 iThemes Security: by iThemes – 7.9.1 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7 Nextend Social Login: by Nextendweb – 3.0.20 Nextend Social Login Pro Addon: by Nextendweb – 3.0.20 Omniva shipping: by Omniva – 1.7.2 PayU Payment Gateway: by PayU SA – 2.0.9 Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12 Query Monitor: by John Blackbourn – 3.7.1 Redirection: by John Godley – 5.1.1 Shipping with Venipak for WooCommerce: by ShopUp – 1.13.2 WooCommerce Estimated Shipping Date Per Product: by Magerips – 3.4 WooCommerce Gateway - kevin.: by kevin. – 2.1.3 WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled WooCommerce InPost: by WP Desk – 3.16.0 WooCommerce PayPal Payments: by WooCommerce – 1.3.2 (update to version 1.6.0 is available) WooCommerce Przelewy24 Payment Gateway: by DialCom24 Sp. z o.o. – 1.0.4 WooCommerce Shipment Tracking: by WooCommerce – 1.6.26 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) yith_pos (yith_pos) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #4 - /parduotuve/ Cart: #5 - /krepselis/ Checkout: #6 - /apmokejimas/ My account: #7 - /paskyra/ Terms and conditions: #239 - /paslaugu-teikimo-saygos/ ### Theme ### Name: Flatsome Version: 3.13.1 Author URL: https://www.uxthemes.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Action Scheduler ### Complete: 603 Oldest: 2021-09-01 07:07:27 +0000 Newest: 2021-10-01 12:38:04 +0000 Pending: 5 Oldest: 2021-10-01 12:53:40 +0000 Newest: 2021-10-06 12:02:22 +0000 ### Status report information ### Generated at: 2021-10-01 12:39:05 +00:00
Hi, do you have any news ?
Hello, do you have any news ? Almost a week passed
Hi @edqaras,
Sorry for the delayed response here. I took a look at the site
nopedals.lt
and was able to see no tax at checkout: https://d.pr/i/JCz3EXWhen I tested with the same WooCommerce settings on my own site, I’m able to get tax to appear:
— https://d.pr/i/NCjbyU
— https://d.pr/i/NmuL7fAs next steps, I’d recommend the following:
1. Update WooCommerce and WordPress to their latest versions
2. Test for a plugin or theme conflict by deactivating all plugins onnopedals.lt
, along with activating a default theme like Storefront. We have a guide on testing for conflicts here.Please then send a screenshot of the entire checkout page, including the shipping address you’re testing with. If there’s still no tax showing even with all other plugins/themes deactivated, we’ll have some next steps to suggest.
Thanks!
Hi @edqaras,
It’s been a while since we last heard from you, so I’m marking this thread as resolved. Hopefully, you’ve been able to resolve this. If not, we’ll be here if and/or when you are ready to continue.
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