• I have just installed WP Editor 1.2.6 via the administration area in my WordPress. Unfortunately I’m not able to access my site anymore, neither the site itself nor the administration area due to an error 500. How can I repair my WordPress installation?

    I’m using WordPress 4.5.2 as a mulitsite installation. Besides the standard plugins, I have installed: Multisite Language Switcher 1.0.8, Contact Form 7 4.4.2, WP Super Cache 1.4.8 and Disable Visual Editor When Published 1.0.2.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author benjaminprojas

    (@benjaminprojas)

    Martin,

    Can you check your server logs to see what is throwing the 500 error?

    WP Editor has never been designed to work with a multisite install, however it should not throw any errors like this. I would suggest taking a look at those logs to see what specifically is throwing the error.

    Plugin Author benjaminprojas

    (@benjaminprojas)

    Also, try deactivating all plugins and see if the issue persists. If you can’t access the dashboard to deactivate, just rename the plugin folders via FTP and that should deactivate them.

    Thread Starter Martin

    (@siredward)

    Thanks for your reply. I cannot access the site at all anymore. So there is no way to deactivate any plugins via the dashboard. I will try to rename the plugin folders via FTP.

    Thread Starter Martin

    (@siredward)

    The problem is reproducible: As soon as I activate WP Editor, the frond-end and back-end are not anymore accessible due to an error 500 and I have to remove WP Editor via FTP. I don’t understand why activating WP Editor breaks even the front-end of WordPress. Unfortunately my web hosting service does not provide any useful logs.

    Plugin Author benjaminprojas

    (@benjaminprojas)

    Martin,

    That is very strange indeed. Can you try deactivating all other plugins and so it’s only WordPress and WP Editor? Does the issue reoccur? If so, unfortunately the only other way to troubleshoot is to see what is happening in the logs. Can you see if they can provide you PHP Error logs? The information should be there.

    Also do you know your version of PHP?

    Thread Starter Martin

    (@siredward)

    My shared host provider doesn’t provide any PHP error logs. Therefor I have set up a local XAMPP with WordPress. There I could reproduce the error as long as all mentioned plugins were enabled before I finally enabling WP Editor:

    Warning: fopen(xxx\xampp\htdocs\wordpress/wp-content/plugins/plugins//wpeditor.php): failed to open stream: No such file or directory in xxx\xampp\htdocs\wordpress\wp-includes\functions.php on line 4568

    Warning: fread() expects parameter 1 to be resource, boolean given in xxx\xampp\htdocs\wordpress\wp-includes\functions.php on line 4571

    Warning: fclose() expects parameter 1 to be resource, boolean given in xxx\xampp\htdocs\wordpress\wp-includes\functions.php on line 4574

    Warning: require_once(xxx\xampp\htdocs\wordpress/wp-content/plugins/plugins/classes/WPEditor.php): failed to open stream: No such file or directory in xxxs\xampp\htdocs\wordpress\wp-content\plugins\wp-editor\wpeditor.php on line 77

    Fatal error: require_once(): Failed opening required ‘xxx\xampp\htdocs\wordpress/wp-content/plugins/plugins/classes/WPEditor.php’ (include_path=’xxx\xampp\php\PEAR’) in xxx\xampp\htdocs\wordpress\wp-content\plugins\wp-editor\wpeditor.php on line 77

    Afterwards I disabled all other plugins and I could successfully enable WP Editor. I’m using PHP 5.6.21.

    Plugin Author benjaminprojas

    (@benjaminprojas)

    Martin,

    This is a very strange issue that I have not seen anywhere else. I’d like to take a closer look at this. Can you please open an issue here: https://github.com/benjaminprojas/wp-editor/issues

    That will help me stay on top of the issue a little better. Thanks!

    -Benjamin

Viewing 7 replies - 1 through 7 (of 7 total)
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