WordPress Not Initiating Emails (Comment Notification)

  • Email notifications for comments have stopped since upgrading to 4.6 last night. My host looked into the problem and said that WordPress was not initiating emails. Because my blog and my web domain email account are hosted on the same server, they could see that the blog wasn’t generating an email at all — it was not a situation with an error message.

    I’ve tried deactivating all plugins — that didn’t help.
    I’ve tried the patch listed here (https://core.trac.www.ads-software.com/ticket/37736) — that didn’t help.
    I’ve tried changing the email address that WordPress uses to send notifications — that didn’t help.

    Has anyone else run into or fixed this problem? I was getting emails prior to this point, but since the upgrade, no comment notifications are coming through despite comments being left on the blog.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter melissamelissa

    (@melissamelissa)

    Is anyone else having this problem? I haven’t been able to find a solution and get notifications working again.

    Hi melissa,

    I have experienced the same problem of not getting email notifications on visitors’ comments.

    Installed Postman SMTP, configured it and got a test message OK,
    BUT – when an actual comment is posted, I do NOT get an email.

    Interestingly – when I look in the LOG, there are no records there at all. I was expecting to see an entry, even if it fails. This to me means the WP is NOT attempting to send an email at all…

    I am lost, will appreciate any idea to try…

    Cheers
    Alex

    I having the same issue i.e. Comments notifications stopped.

    All Plugins disabled, upgraded to 4.7 but no luck.

    What can I do plz?

Viewing 3 replies - 1 through 3 (of 3 total)
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