• Hello,

    I am trying to fix the problem from a couple of hours and tried many solutions also the reset one.
    When I open the page earlier I was seeing the CSS, and now I deactivated all plugin and tried activating each of them then I see one image on the website.

    The problem is that it works fine on my computer but in incognito I check, and it doesn’t work.

    It would be great if someone can help me with it.

    [removed redundant link]

    Thanks,
    Sonali

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sonali24

    (@sonali24)

    Earlier the CSS was something like this :

    “fa,.fab,.fad,.fal,.far,.fas{-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;display:inline-block;font-style:normal;font-variant:normal;text-rendering:auto;line-height:1}.fa-lg{font-size:1.33333em;line-height:.75em;vertical-align:-.0667em}.fa-xs{font-size:.75em}.fa-sm{font-size:.875em}.fa-1x{font-size:1em}.fa-2x{font-size:2em}.fa-3x{font-size:3em}.fa-4x{font-size:4em}.fa-5x{font-size:5em}.fa-6x{font-size:6em}.fa-7x{font-size:7em}.fa-8x{font-size:8em}.fa-9x{font-size:9em}.fa-10x{font-size:10em}.fa-fw{text-align:center;width:1.25em}.fa-ul{list-style-type:none;margin-left:2.5em;padding-left:0}.fa-ul>li{position:relative}.fa-li{left:-2em;position:absolute;text-align:center;width:2em;line-height:inherit}.fa-border{border:.08em solid #eee;border-radius:.1em;padding:.2em .25em .15em}.”

    I am using the free Astra theme for this website.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The missing “image” is actually a link to https://kirtis.de/wp-content/uploads/elementor/thumbs/xcropped-cropped-IMG_0317-e1607249237318-p0l2e7qaxpi0cpvfcxreb6qtofzaxasi4q2ypekanc.png.pagespeed.ic.a-fnVu08Uj.webp, which does not seem to be an image file.

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for JUST you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time. See https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ or https://rankmath.com/kb/check-plugin-conflicts/ for more information.

    Lol, well, something is not installed properly.
    You’re going to have to step back to see what is wrong in order to know what to fix.
    In no particular order, I would :
    – reinstall wordpress
    https://kinsta.com/blog/reinstall-wordpress/

    – change the theme
    https://en-ca.www.ads-software.com/themes/twentytwenty/

    – delete all my plugins

    Start there ad see.

Viewing 3 replies - 1 through 3 (of 3 total)
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