WordPress reporting fatal error

  • Resolved Jomega

    (@jomega)


    2 years, 7 months ago

    We’ve been getting notices from WordPress once a day for a few days.
    It looks like it may be a fault within Post Grid.
    Any help or advice would be much appreciated, thank you
    NB when try to visit the suggested page below: https://www.meditation-london.com/wp-admin/admin-ajax.php when logged in to the WP admin, the page is simply blank

    All the emails look like this:
    From: WordPress <[email protected]>
    Date: Sat, Aug 6, 2022 at 7:57 AM
    Subject: [Transcendental Meditation? North West London & Herts] Your Site is Experiencing a Technical Issue
    To: <[email protected]>

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Post Grid by PickPlugins.

    First, visit your website (https://www.meditation-london.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.meditation-london.com/wp-admin/admin-ajax.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    …

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0.1
    Active theme: TMEDITATION – Zakra Child (version 2.0.9.1652613885)
    Current plugin: Post Grid by PickPlugins (version 2.1.24)
    PHP version 7.4.19

    Error Details
    =============
    An error of type E_ERROR was caused in line 83 of the file /services4/m/e/meditation-london.com/public/wp-content/plugins/post-grid/post-grid.php. Error message: Uncaught Error: Class ‘PPduplicatePost’ not found in /services4/m/e/meditation-london.com/public/wp-content/plugins/post-grid/post-grid.php:83
    Stack trace:
    #0 /services4/m/e/meditation-london.com/public/wp-content/plugins/post-grid/post-grid.php(246): PostGrid->__construct()
    #1 /services4/m/e/meditation-london.com/public/wp-settings.php(428): include_once(‘/services4/m/e/…’)
    #2 /services4/m/e/meditation-london.com/public/wp-config.php(93): require_once(‘/services4/m/e/…’)
    #3 /services4/m/e/meditation-london.com/public/wp-load.php(50): require_once(‘/services4/m/e/…’)
    #4 /services/webpages/m/e/meditation-london.com/public/wp-admin/admin-ajax.php(22): require_once(‘/services4/m/e/…’)
    #5 {main}
    thrown`

    • This topic was modified 2 years, 7 months ago by Jomega.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi Jomega,
    Thank you so much for the error details.
    Could you please tell me if you’re using any other plugins by PickPlugins?

    Regards.

    Thread Starter Jomega

    (@jomega)

    Hi Azizul

    No, no other plugins by PickPlugins, just Post Grid Version 2.1.24

    In case it’s relevant, these are the other active plugins:

    Akismet Anti-Spam Version 5.0
    BlockArt Blocks Version 1.0.6
    Blog2Social: Social Media Auto Post & Scheduler Version 6.9.9
    Colibri Page Builder Version 1.0.211
    Default featured image Version 1.7.2.1
    Delete Pending Comments Version 1.0.0
    Everest Forms Version 1.9.2
    GDPR Cookie Consent Version 2.1.2
    MC4WP: Mailchimp for WordPress Version 4.8.7
    Official StatCounter Plugin Version 2.0.9
    Recent Posts Widget With Thumbnails Version 7.1.1
    Social Media and Share Icons (Ultimate Social Media) Version 2.7.5
    UpdraftPlus – Backup/Restore Version 1.22.14
    WordPress Importer Version 0.7
    WP 404 Auto Redirect to Similar Post Version 1.0.3
    WP Custom Widget area Version 1.2.5
    Yoast SEO Version 19.4

    Many thanks for your assistance ??

    Could you please follow these steps and let me know if it fixes the issue for you?

    1. deactivate our Post Grid plugin from the WordPress dashboard.
    Screenshot: https://i.imgur.com/uGe8nnr.png

    2. download the customized version of Post Grid from here https://github.com/azizulDev/post-grid.git . If you can’t find the download button, kindly follow the screenshot.
    Screenshot: https://i.imgur.com/FDLfcul.png

    3. install and activate the plugin by simply uploading the zip file.
    Screenshot: https://i.imgur.com/xG0r8xl.png

    You can continue using this plugin. And if the issue is still there, kindly let us know. Thanks.

    Thread Starter Jomega

    (@jomega)

    Very many thanks for this!

    I have deactivated the previous Post Grid plugin, downloaded the customized version and installed and activated it.

    If we get any more fatal error emails from WordPress, I’ll let you know.

    If there have been no more after a week, I’ll mark the thread as resolved.

    Again, thank you for your help.

    You’re welcome. We’ll wait for the result.

    Thread Starter Jomega

    (@jomega)

    There have been no reoccurrences, so I have now marked this as resolved.
    Thank you again for being so responsive.
    John

    Glad to know that it fixes the issue for you.
    Would you mind giving us your rating? It’ll inspire us a lot, thank you.

    You can post your review and rating here:
    https://www.ads-software.com/support/plugin/post-grid/reviews

    Regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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