• Resolved ab473code

    (@ab473code)


    The website goes down every time a post is published. We get a connection time out error.
    Site comes back up within 5-10 minutes. CPU and RAM usage are not maxed out. Plugins have been deactivated and reactivated one by one but still cant seem to find out what is causing this issue.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Yui

    (@fierevere)

    永子

    Perhaps server PHP error logs can give some clues.
    Your webhosting support may check where is the problem too, ask them.

    Thread Starter ab473code

    (@ab473code)

    I have already contacted them, but while I wait for their response is there anything else that can cause an issue like this? The site runs fine otherwise. Once a post is published, down it goes for a view minutes.

    Thread Starter ab473code

    (@ab473code)

    So after reactivating our security plugin, activating a plugin to hide the default wordpress login url and disabling XMLRPC by adding this code:

    add_filter('xmlrpc_enabled', '__return_false');

    Also, adding the site to cloudflare we still had the same issue. Apparently it is the onesignal plugin. Every time we ‘send notification on post publish’ the site goes down and gives the Error Connection Timed Out.

    We still dont know why but at least its a start.

    This is marked as resolved but I don’t see a solution. I’m only asking as I’ve got a similar issue! It’s not every time we post, but maybe one in 4 posts cause a brief outage.

    It was getting worse, then our host moved us to a new server as a freebie (no relation to this issues, they were jus migrating). And the problem vanished for a few weeks. Now it’s gradually coming back ??

    Thread Starter ab473code

    (@ab473code)

    The issue we had seemed to have stopped when we used CloudFlare. So I suggest try using that and see if it fixes your issue.

    • This reply was modified 4 years, 4 months ago by ab473code.

    Odd, but will look into it! Thanks ??

Viewing 6 replies - 1 through 6 (of 6 total)
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