wordpress site inaccessible once i install woocommerce

  • Resolved jmaspillaga

    (@jmaspillaga)


    6 years, 5 months ago

    Please help. Im building an ecommerce site and once i install woocommerce i lose access to the site. Site says “This page isnt working” “is currently unavailable to handle this request” “HTTP error 500”

    And once i delete woocommerce, site runs smooth again.

    What should i do to run woocommerce in my site smoothly?

    Really need help…thanks

    • This topic was modified 6 years, 5 months ago by jmaspillaga.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi there,

    That’s hard to say at the moment as a 500 error is a pretty generic server error. Would you be able to contact your host and see if they have any logs or can offer any hints as to what’s happening to cause the 500 error when you activate WooCommerce?

    Hi

    I am having the same issue. The server concerned is running several other instances of Woocommerce without any issues. However, in a new install of WordPress, with no other plugins active using Twenty Seventeen theme I am getting the following error:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 90 bytes) in /home/playmerrilyco/public_html/wordpress/wp-content/plugins/woocommerce/includes/api/class-wc-rest-shipping-zone-methods-controller.php on line 541

    Hi

    My problem resolved by increasing memory. See
    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Glad you were able to get this resolved! We’ll go ahead and close this now.

Viewing 4 replies - 1 through 4 (of 4 total)
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