WordPress site is redirecting to a install page

  • Resolved madisonslibrary

    (@madisonslibrary)


    3 days, 17 hours ago

    Hi,

    My wordpress site is redirecting to an installation page. This occurs when I try to access any of the pages, the dashboard or even via cpanel. My site install on cpanel doesn’t have any errors.

    I’ve had my site for years, it was functioning correctly this morning.

    Any tips on what the issue is?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @madisonslibrary,

    I would recommend removing the site URL from the support thread for security reasons.

    It sounds like your site is encountering a redirect issue, possibly due to a configuration problem. There are several factors that could be causing this, but start with these key steps:

    1. Availability of the Database: Check the database connection. Ensure the database credentials in your wp-config.php file are correct.
    2. Verify Site URL: In phpMyAdmin, check the siteurl and home values in the wp_options table to make sure they’re set to your main home URL.
    3. Check the .htaccess File: Try temporarily renaming your .htaccess file to see if that resolves the issue.

    If these steps don’t resolve the problem, I recommend contacting a developer or your hosting provider for more advanced assistance.

    Thank you.

    Thread Starter madisonslibrary

    (@madisonslibrary)

    Thank you @irizweb It was a database issue, which my host has solved. Thanks for your help.

    Jorge Luiz

    (@jluizsouzadev)

    Would you explain us in more detail on that database issue?

    What did the hosting support exactly fix? What’s the solution?

Viewing 3 replies - 1 through 3 (of 3 total)
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