WordPress site not loading properly

  • I accidentally deleted mailpoet before i realized that it was logging my newsletter subscriptions. Once i figured that out, i reinstalled mailpoet and now the site will not load properly. I cant make any updates because the pages will not load properly.
    I dont have a backup to restore from and cant debug without a computer.
    How can i fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter energenetics

    (@energenetics)

    Thank you for your response.

    What do you mean, reset the plugins without going to the dashboard?

    Not able to use an FTP to debug.

    Thread Starter energenetics

    (@energenetics)

    I deactivated the mailpoet plug in and now the site seems to be working fine.
    That leaves me with another issue.
    Mailpoet was logging my newsletter subscribers so how do i log newsletter subscribers in Feedback Form Responses?
    Mailpoet came originally installed but i accidentally deleted it. The reinstall didnt work right.
    Now what?

Viewing 3 replies - 1 through 3 (of 3 total)
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