• Hi guys, firstly, congratulations on a stunning looking plugin that I’d love to use on my site. However I’m having issues with social login. I want commenters to authenticate via social login using WordPress Social Login (by Miled:https://en-gb.www.ads-software.com/plugins/wordpress-social-login/). When I activate both your plugin and WordPress Social Login and I go your plugin’s social settings, it appears ticked/selected. The plugin allows me to comment as an author when I’m logged in, but when I’m logged out, no social icons are displayed, only the text “You must be logged in to post a comment” is displayed. Please see screenshot 1.

    1. https://www.dropbox.com/s/i50d7he2iy2id94/2017-04-17_10-11-56.jpg?dl=0

    I’m using WordPress Social Login on my login page with custom icons (please see screenshot 2) and ideally I’d like for the same icons to appear instead of that text so that commenters can log in using their preferred social network.

    2. https://www.dropbox.com/s/bcf4dfim7bpuoyn/2017-04-17_10-15-14.jpg?dl=0

    I’ve read previous posts about some similar situations so I’ve disabled caches, purged them, etc. to no avail. Also, if I click on the link to log in provided in the text (as in screenshot 1) I am redirected to my login screen. If I log in via that screen I just land on my homepage, not on the blog post so I can comment.

    Am I missing something? There are no further settings that I can play with from within your plugin or from WordPress Social Login’s settings, so I’m totally confused as to what is going on and truly hope you can help with this because I’ve explored every possible commenting plugin and yours is far the best suited for my website and what I need. I just need to get this social authentication piece working, so I’d really appreciate your help.

    Thank you so much again!

    Best wishes

    Migs

    • This topic was modified 7 years, 7 months ago by Migs.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Migs

    (@mateas)

    Hello again.

    I have a feeling that your plugin may not be fully compatible with my theme: https://undsgn.com/uncode/.

    I have been playing with some basic CSS customisations and it’s doing weird things like, for example, crunching the “new replies notification” box. I’ve fixed this by correcting the CSS, but changes are not applied recursively down all nested levels, as seen in screenshot 3. below. I can’t even change the CSS for this element. Whilst the changes were easy to apply to “.wc_notification_new_comment-0_0”, they don’t seem to work for “wc_notification_new_comment” (I would have thought this is the main selector for this element?) or “.wc_notification_new_comment-169_0″ (the box displayed on the 2nd nested level”.

    3. https://www.dropbox.com/s/t4hq41y18f1qwze/2017-04-17_14-58-29.jpg?dl=0

    For now I’ve disabled nested comments to remove this issue.

    Another thing that’s happening is that a number of form fields are not being displayed. Again, I’ve disabled CDN (Cloudflare) and disabled and purged cache (SiteGroud’s own) several times and it doesn’t make any difference. I’ve also turned off all the plugins one by one and turned them back on and it’s still not working. See screenshot 4. Would really appreciate your help with this as I’d still would really like to use WPdiscuz on my site.

    4. https://www.dropbox.com/s/cr530sbxuvhlv0w/2017-04-17_14-53-27.jpg?dl=0

    Thank you so much!

    Migs

    • This reply was modified 7 years, 7 months ago by Migs.
    Plugin Author gVectors Team

    (@gvectors-team)

    Hi Migs,
    could you please be more laconic and explain the issue with less text, what is the current main issue?

    Thread Starter Migs

    (@mateas)

    Hi there, certainly:

    Issue 1. WordPress Social Login is active but no icons are showing. Users are being asked to log in to comment but can’t use social login. Screenshots 1 and 2 above.

    Issue 2. Potential incompatibility with my theme? https://undsgn.com/uncode. A number of display inconsistencies. Screenshot 3 above.

    Issue 3. A number of fields missing. Screenshot 4 above.

    Thank you so much for your help.

    Migs

    • This reply was modified 7 years, 7 months ago by Migs.
    Plugin Author gVectors Team

    (@gvectors-team)

    Thank you Migs,

    Issue 1. WordPress Social Login is active but no icons are showing. Users are being asked to log in to comment but can’t use social login. Screenshots 1 and 2 above.

    Please navigate to Dashboard > Comments > Forms admin page, edit the Default Form and save it. Then Delete all caches, then logout and do Ctrl+F5 on front-end.
    Also make sure you’ve activate social login buttons in WP Social Login setting page, you should put according API keys for each login option. This is the social login plugin issue, this is not wpDiscuz issue.

    Issue 2. Potential incompatibility with my theme? https://undsgn.com/uncode. A number of display inconsistencies. Screenshot 3 above.

    Please leave URL to this page to allow us debug the CSS conflicts.

    Issue 3. A number of fields missing. Screenshot 4 above.

    The manipulation explained in #1 should help. Just make sure all fields are enabled when you editing comment form.

    Thread Starter Migs

    (@mateas)

    Thank you so much for your answers. I’ve tried the workaround explained for #1 above before (I saw you recommended it to someone else with a similar issue) and it hasn’t worked. WordPress Social Login is working fine on my login page: https://miguelmateas.com/login.

    The name, email and website fields are all enabled in my form.

    Regarding the CSS conflicts, I’m unsure you’ll be able to see them as you’ll only see existing comments.

    https://miguelmateas.com/blog/2017/04/17/this-is-a-new-post/

    I can 1) allow comment from guests or 2) send you login details so you can take a look?

    Thank you again!

    Migs

    • This reply was modified 7 years, 7 months ago by Migs.
    Plugin Author gVectors Team

    (@gvectors-team)

    The login page doesn’t matter. It should be enabled for comments. Please check this plugin settings.
    Yes, please send it to support[at]gvectors.com email address.

    Thread Starter Migs

    (@mateas)

    Thank you gVectors Team,

    I sent you an email so hopefully you’ll be able to help. Thanks again.

    Migs

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘WordPress Social Login (by Miled) not working as expected’ is closed to new replies.