Woocommerce Pace Order returns Internal Server Error

  • Resolved infoicanplaytennis.net

    (@infoicanplaytennisnet)


    8 years, 10 months ago

    I have Kallyas Theme and all the latest versions of plug-ins for woocommerce installed, and everything works through to checkout, but when Place Order is clicked, an internal server error comes up.

    I am also using Kashflow for Woocommerce by Devicesoftware.com (Switch I think is the developer on WP), and this plug-in is no longer available. I have deactivated it, but this still does not help. If there is a patch for this plug-in, this would possibly help? Switch are you around?

    My site is https://www.icanplaytennis.net I am not that good at coding, so simply steps would be appreciated to help me out!

    Many thanks everyone
    Matt

    https://www.ads-software.com/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Internal Server Errors don’t tell you the actual problem, so find your server error logs and see what the cause was. Look for a ‘fatal error’ in this log.

    Thread Starter infoicanplaytennis.net

    (@infoicanplaytennisnet)

    Thanks Mike

    I found this error:
    PHP Fatal error: Call to undefined method WC_Order::get_order_total() in /home1/icanpla1/public_html/wp-content/plugins/kashflow-for-woocommerce/ds-kashflow-for-woocomme

    I have deactivated the kashflow for woocommerce plug-in, tried to place order again, and this was the error
    PHP Fatal error: Cannot redeclare class phpmailerException in /home1/icanpla1/public_html/wp-includes/class-phpmailer.php on line 3828

    can you help?
    many thanks, I am definitely out of m depth with this coding!
    thanks
    Matt

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Are you using any plugins, such as WP SMTP plugins?

    Thread Starter infoicanplaytennis.net

    (@infoicanplaytennisnet)

    my plug-ins are:
    Akismet
    Autochimp
    bulletproof security
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    google analytics dashboard for WP
    Google maps ready!
    Mailchimp
    TinyMCE advanced
    visser labs updater
    woocommerce
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    woocommerece mailchimp subscribe
    woocommerce poor guys swiss knife and
    WP to twitter

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    I’m not sure which one would include phpmailerException, can you deactivate them all?

    Thread Starter infoicanplaytennis.net

    (@infoicanplaytennisnet)

    Thanks Mike
    I deactivated them all except woocommerce, and it worked!
    I’ll add them in one at a time to find the problem one!
    Many thanks
    Matt

Viewing 6 replies - 1 through 6 (of 6 total)
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