WordPress-to-lead captcha image disapearing with W3 Total Cache

  • Resolved ajoiner92

    (@ajoiner92)


    8 years, 2 months ago

    Hello,

    I have recently implemented the W3 Total Cache to my website and I have noticed that the captcha image disappeared. I saw another forum post similar to this but did not see a resolve. For now I have disabled the captcha on my forms, but this really isn’t the best long term solution.

    For the W3 Total Cache settings I have added the pages for “Page Caching” > “Never cache the following pages:” but the image still does not show up. Do you know anything about this problem and have any kind of resolve?

    Thank you,
    Amber

Viewing 8 replies - 16 through 23 (of 23 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    If you want a quicker response there’s premium support:
    https://cimbura.com/support/premium-plugin-support/

    Otherwise it will be a bit before I can dive into this (as it seems to be an edge case) — there are higher priority fixes on my list ahead of this one.

    Thread Starter ajoiner92

    (@ajoiner92)

    That is fine, thank you for letting me know. If you could send me an export of the W3TC settings you tested it with prior, where you could not duplicate the bug then I can start from there. Just at your earliest convenience.

    Thank you,
    Amber

    Plugin Author Nick Ciske

    (@nickciske)

    Looks like it’s the “Object Cache” being enabled.

    I’ll look into why that’s breaking the captcha, but for now, you can turn that off as a workaround.

    FYI- Database caching (especially if it’s disk based) is not something I’d recommend keeping enabled (I’ve found it causes more problems that it solves).

    Plugin Author Nick Ciske

    (@nickciske)

    Also, I’ve found WP Rocket to be a superior caching plugin, and it works with the SF plugin without issue. Not free, but well worth the investment IMHO.
    https://wp-rocket.me/

    Thread Starter ajoiner92

    (@ajoiner92)

    Thank you for the information, I will look into the suggested caching plugin. It looks like disabling the object cache did the trick.

    Thank you,
    Amber

    Hey Nick,
    Any plans to upgrade the captcha to reCaptcha? I don’t have any caching plugins installed and the captcha text doesn’t load. Integrating into reCaptcha would make things pretty clean.

    Plugin Author Nick Ciske

    (@nickciske)

    Yes, plans exist. Time is in scarcer supply ??

    Plugin Author Nick Ciske

    (@nickciske)

    v1.7.3 (just released) has support for Google Recaptcha.

Viewing 8 replies - 16 through 23 (of 23 total)
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