WordPress-Update 6.5. stopped Otter working on my site

  • Resolved berndg17

    (@berndg17)


    7 months, 3 weeks ago

    Bug-Report

    Hi,

    after updating WordPress to 6.5 the parts of our index.html that where design with Otter stayed white. The menu (powered by Neve Pro) is working seemlessly.

    Yours, Bernd

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor irinelenache

    (@irinelenache)

    Hello @berndg17,

    Thank you for contacting us!

    Can you please share some screenshots showing how your pages looked before and after the WordPress 6.5 update? It would help us better understand the issue and assist you further.

    Looking forward to your reply,

    Irinel

    Thread Starter berndg17

    (@berndg17)

    Hi,

    and thanks for caring! I put screenshots with/without here:

    https://www.alkohol-ade.com/otter-support/

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @berndg17,

    Thank you for your cooperation!

    I tried replicating this, but everything looks as expected after updating to WordPress 6.5.
    Can you please install the Query Monitor plugin and see what happens after activating Otter? This will allow us understand if the problem comes from Otter or not.

    Best regards,

    Andreea

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WordPress-Update 6.5. stopped Otter working on my site’ is closed to new replies.