WordPress Update Emails

  • Resolved johnanna

    (@johnanna)


    10 years, 7 months ago

    Dear WordPress,

    We use the WordPress plaform for a number of our customer’s websites (over 120 of them) – this week a number of customers have received an email to update WordPress.

    I’ve read in another forum this ‘feature’ has been around for a while, but this is the first time we’ve seen it in over 3 years.

    My customers are not particularly aware their website is running on WP, furthermore they are questioning and a few with Admin access have tried to update.

    As you probably realise, this causes all sorts of issues, incompatibility issues, customised files to be reset (pluggable,etc) and generally adding to our workload without proper planning.

    I understand the need to make the Administrator aware of updates and the need to apply them – but I think most people would agree that the annoying message in Admin is enough.

    Please can you give us a definitive way to disabled these emails?

    Regards
    John

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Looks like this plugin lets you disable the emails in one of its advance settings https://www.ads-software.com/plugins/update-control

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    You should read https://codex.www.ads-software.com/Configuring_Automatic_Background_Updates#Disable_Emails_via_Filter

    // Disable update emails
add_filter( 'auto_core_update_send_email', '__return_false' );

    Can’t we just have switch somewhere which applies the filter?

    I’m with johnanna … we have dozens of client sites, and now we’re getting dozens of emails (and so are some clients).

    I don’t do/know php and NEVER edit files. I don’t need to as we use Headway and only ever have to touch CSS.

    So, for all of us who build websites but are not programmers, please can we have a switch.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    If you build and maintain websites for other people, you need to learn this, david, because this is your job and responsibility. If you design a site and hand over the design, that’s one thing. But if you’re running these sites? YOU need to learn PHP because this is your gig.

    You can make an MU Plugin – https://codex.www.ads-software.com/Must_Use_Plugins – and put this filter in to stop the emails. Or use a plugin that lets you redirect them.

    I strongly urge you to take the time to learn how you can safely touch these PHP files on your server, because if you’re going to keep making and running sites for people, this is as critical as knowing how to email or FTP.

    Ipstenu … one of the reasons we moved to WordPress is because we don’t (shouldn’t) need to code to build and manage sites. Our mainstream activity is copywriting, not web development. The mainstream web developers we provide copy for don’t use WordPress … they’re using much bigger and more complex systems … but then they’re programers.

    Ipstenu, I will agree with Davidmcc3 here. The whole point of wordpress, from the 1 button install to the direct interface was original to make it so that non-programmers, non-designers, non-techies could setup and maintain a web blog site… without needing to hire a tech to do it for them.

    More and more, wordpress slides away from that. When the answer is “learn PHP” or “learn css” then wordpress is losing it’s advantage. It’s nice to be able to use those things to extend wordpress and customize it, but don’t you think the basic core of wordpress should just work fine for most people, without needing a programmer to “fix” it for you?

    At this point, wordpress is starting to make Drupal look good (and it’s way to technical and picky for most).

    For most things in WordPress that can be changed, added or removed, there is a plugin.

    If you come across solutions to your needs involving editing files written in a (programming) language you don’t master, then search for a plugin or ask here for a plugin.

    WordPress will not add more options, but make decisions on what is probably the best solution for the majority of users. Still, you can do whatever you want, using a bit of programming, at bit of CSS editing or installing and configuring a plugin or theme.

    And if a client does not even know they are running WordPress, and/or have no clue about keeping their (their?) software updated, then why are their email in the Setings -> General -> Email box?

    For such clients I put my own address in there and they are not admin users on their site, or they are on a multisite run by me.

Viewing 7 replies - 1 through 7 (of 7 total)
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