• Resolved Kartik Shukla

    (@kartiks16)


    Hello Jetpack Support Team,

    My query is a bit generic and wants to understand what can be the right approach to it. I am seeing lots of topics on the WordPress Support Forum about broken images after upgrading the WordPress to V6.0

    Many of them are getting an error when we open the image path URL in the browser we see We cannot complete this request, remote server returned an unexpected status code (400)

    Trying to disable the option from performance “enable site accelerator” mostly solves the issue, but is this the right way to solve the problem?

    Please guide.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @kartiks16

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter Kartik Shukla

    (@kartiks16)

    Hello @bruceallen

    Thank you so much for your revert. As I mentioned my question was more generic and not site-specific.

    While answering certain topics on the Support forum last week and this week, I released that most of the people with Jetpack installed were facing this challenge, so thought of raising this and identifying the right solution to this.

    Thank you!

    Hey @kartiks16

    Usually, this error shows on the CDN cached image link, when the original image was removed from the Media Library.

    Could you confirm if the error you are seeing could be related to it?

    Let me know if you have any questions.

    My best regards,

    Michelle

Viewing 3 replies - 1 through 3 (of 3 total)
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